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Plan International is at an important moment in its evolution. As we reshape how we work, strengthen our operating model and build the capabilities needed for the future, we are looking for a leader who can help turn organisational ambition into meaningful, lasting change. The Director of Organisational Change & Engagement will play a central role in shaping how change is led, understood and experienced across Plan International. This is an opportunity to influence major organisation-wide transformation, work closely with senior leaders, and help create the clarity, engagement and confidence needed for change to succeed. Leading Plan International’s enterprise approach to organisational change — using communications and engagement as key levers to drive understanding, adoption and lasting impact — the Director will connect strategy, people, communications and engagement to ensure major initiatives are coherent, people-centred and successfully adopted across our global organisation.
• Significant senior-level experience leading complex organisational transformation and enterprise-wide change in a global or highly matrixed organisation. • A strong track record of designing and implementing change strategies that achieve sustained adoption and organisational impact. • Strong experience leading communications and employee engagement in a complex organisation, including shaping organisational narrative and translating leadership priorities into clear, compelling communications for staff. • Significant experience supporting senior leaders with leadership communications, including experience ensuring senior leaders are well-equipped to communicate through change and engagement with employees. • Experience advising and influencing executive and senior leadership teams on change, communications and engagement. • Experience building organisational change capability, including frameworks, tools, governance and leadership capability. • Strong understanding of organisational culture, behaviour change and employee experience. • Experience using data, employee insight and feedback to shape communications, engagement, change strategies and organisational decision-making. • Experience working across different cultures, geographies and organisational contexts. • Exceptional strategic communication, facilitation, and inclusive leadership capabilities.
The category manager at Sun King will be responsible for sourcing, negotiating, and managing suppliers and the supply chain for the JDM/ODM products of stoves, regulators, sensors and the solar home system components such as PCB, PCBA, cables, connectors, and associated auxiliary parts. Your mandate will be to drive sustainable business growth by building resilient, cost-competitive, and quality-assured supply ecosystems that align with Sun King’s mission of expanding access to affordable clean energy. Key Responsibilities: • Supplier Development & Management • Support new product introduction from a sourcing perspective. • Identify, evaluate, and negotiate with suppliers for the finished goods of stoves, regulators, sensors and the solar home system components such as PCB, PCBA, cables, connectors, and associated auxiliary parts. • Maintain a high-quality supplier database and conduct quarterly performance reviews (quality, delivery, cost, etc.). • Procurement Strategy & Execution • Develop sourcing plans and cost control strategies for projects (e.g., clean cooking products, solar powered devices). • Lead sourcing, price negotiation, and contract discussions, clarifying technical specifications, delivery schedules, and acceptance criteria. • Cost Optimization & Risk Management • Identify cost reduction, localization, and supplier consolidation opportunities. • Reduce procurement costs through competitive pricing, bulk purchasing, and supply chain optimization. • Monitor market price fluctuations, technology developments and implement risk mitigation strategies. • Cross-Departmental Collaboration • Coordinate with R&D, Project, Quality, Ops and Finance etc. teams to ensure material specifications align with project requirements. • Resolve quality disputes and delivery delays. • Compliance & Process Management • Ensure sourcing processes comply with industry standards (e.g., photovoltaic component certifications, RoHS for electronic components). • Maintain accurate contract and documentation records.
• Bachelor’s degree or higher in Supply Chain Management, Electrical Engineering, Renewable Energy, or International Trade. • 8+ years of procurement experience, with 5+ years in electronics sourcing or procurement. • Should possess a specialized market knowledge and a strong vendor network, including reliable suppliers and manufacturing partners, to ensure fast and dependable procurement execution. • Proficient in OEM/JDM/ODM models and PCB, PCBA and connectors sourcing. • Skilled in procurement software (e.g., ERP systems) and data analysis tools. • Strong vendor management, negotiation skills and market insight to anticipate price trends and manage supply chain risks. • Integrity, high-pressure tolerance and cross-cultural communication abilities. • English proficiency (CET-4 or higher), with experience in international procurement or cross-border negotiations.
Job location: Shenzhen, China About the role: Sun King is looking for a Product Manager – Enterprise Products, based in Shenzhen. You will report to the Head of Product, Enterprise Products. You will own the software layer of our connected devices. That covers our firmwares for our IOT products including our in-house firmware and the external firmwares, particularly phone MDMs. It also covers the applications we build on the data those devices produce. You will also own the internal systems / automations that are required in the manufacturing, quality-check and logistics life cycle. This is not a hardware product management role. You will not design the devices. You will decide what the software on them does, and what we build on the data they generate. The work needs real technical depth. You will work closely with embedded, data and operations teams. You should want to automate what is still manual. We are looking for someone who has built software applications for IoT products. We also want an AI-first approach to product management. You reach for an LLM before opening a document. You prototype before writing a specification. The role covers end-to-end product management. That means requirements gathering, workflow design, testing, stakeholder coordination and rollouts. Key Responsibilities: Systems you will own 1. In-house firmware, as a product • Own the requirements and roadmap for our proprietary firmware and its companion applications, translating field, customer and business needs into device behaviour. • Own over-the-air firmware release planning and rollout — staged deployment, rollback strategy, and adoption tracking across a large installed base. • Work with embedded engineering to prioritise between new capability, reliability and field-serviceability. 2. Device management and provisioning • Own the software side of the device lifecycle: mobile device management (MDM) integrations, enrolment and provisioning journeys, policy and security configuration. • Design the operational processes that surround enrollment at scale, and work with market teams to make them workable in the field. • Manage integrations with external firmware and third-party device platforms. 3. Applications built on connected-device data • Own the products built on top of the telemetry our devices generate — end-user and internal applications, analytics and data exploration tools. • Own the underlying data definitions: what the devices report, at what fidelity and frequency, and how that contract evolves as firmware and applications change on either side of it. • Maintain and improve the pipelines and interfaces through which this data reaches the business. 4. Manufacturing and quality systems • Partner with manufacturing, procurement, quality and logistics teams to build and improve systems and automations for their processes. • Digitise shop-floor workflows and give the business visibility into throughput, yield and quality. 5. Supply chain and logistics automation • Identify manual, document-heavy processes across logistics and build systems that automate paperwork generation, approvals and shipment status tracking. How you will Work 1. Product discovery and problem framing • Work with stakeholders including customers, agents, operations, field teams, and business leads to identify workflow pain points. • Document opportunities as structured briefs rather than simple ticket descriptions. • Use AI to synthesize inputs, identify patterns, and convert ambiguity into actionable solutions. 2. Prototype before spec • Build working proofs-of-concept using LLM APIs, automation tools, or lightweight scripts. • Validate whether an AI-first approach solves the problem effectively. • Ship quickly and learn even faster. 3. Documentation and handoffs • Create sharp, handoff-ready documentation such as use cases, flow charts, PRDs, and system requirements. • Use AI in documentation workflows but ensure accuracy by catching errors that AI may introduce. 4. Execution and rollouts • Coordinate releases, manage testing, and track adoption. • Resolve stakeholder queries and issues through WhatsApp, ticketing tools, and email. • Own rollout sequencing and ensure readiness across teams. 5. Automation and data • Identify repetitive business processes and automate them using reliable tools. • Perform regular assessments to track, monitor, and drive product usage. 6. Collaboration • Work closely with cross-functional groups and the development team throughout the product lifecycle. • Keep stakeholders informed at every stage. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
Background and approach • A bachelor’s degree in Engineering (mandatory). • 3–5 years of prior professional experience in product management, • Experience building software applications for IoT or connected-hardware products, or working closely with embedded/firmware teams. • Ability to structure and analyze ambiguous problems. • Clear communication skills across workflows, feature descriptions, Slack messages, and stakeholder updates. • Comfort working across teams you have no authority over, and the patience to keep making a case with evidence rather than volume. • Travel as required to Sun King markets and manufacturing / vendor sites. Language • Professional working proficiency in Mandarin (mandatory) — you will work daily with manufacturing, quality and vendor teams in China. • Professional working proficiency in English (mandatory) — you will work with colleagues, field teams and stakeholders across our markets in Africa and Asia, and all product documentation is written in English. Essential technical skills • Hands-on experience with SQL. • Working understanding of how connected devices report data — telemetry, cellular/GSM connectivity, data definitions, and over-the-air update mechanics. You will not write firmware, but you must be able to reason about it with the engineers who do. • Comfort with APIs and integrations, including third-party device management platforms. • Experience working with data to track and push product usage. • A GitHub profile or portfolio with shipped prototypes, automations, or internal tools. • Evidence of LLM and AI foundations (Anthropic courses, fast.ai, DeepLearning.AI, or equivalent self-learning). • Comfortable using AI tools to build small automations, prototypes and internal tools. Good to have • Experience with manufacturing execution, quality control or shop-floor systems. • Experience with supply chain, logistics or trade documentation workflows. • Python or another scripting language for extraction, reconciliation and one-off analysis. • Exposure to pay-as-you-go, asset finance, microfinance or emerging-market lending.
Job location: Varanasi, Uttar Pradesh About the role: We are seeking a dynamic and motivated Associate Regional Manager (ARM) to join our team in Varanasi, Uttar Pradesh. In this role, the ARM will promote grid-tied inverters, target potential customers and generate leads with the help of a team that typically consists of Area Business Managers. This role will work on engaging customers effectively to run overall sales in the assigned regions. Key Responsibilities: • Develop and implement strategic sales plans that expand Sun King's customer base and solidify its presence. • Achieve growth and hit sales targets by successfully mentoring a team of Area Business Managers. • Build business by organizing sales visits for existing leads, identifying and selling prospects and maintaining relationships with clients. • Identify business opportunities by identifying new channels and channel partners. • Sell by establishing contact and developing relationships with prospects, recommending and upselling solutions. • Maintain relationships with clients by providing service, information, and guidance, recommending profit and service improvements. • Manage the sales process through software programs used in Sun King. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: You will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
• A bachelor's degree in any field. An MBA is an added advantage. • 5+ years of experience in direct to customer (D2C) sales. • 2+ years of team mentoring experience. • Language proficiency of English and Hindi. • Good interpersonal, communication, and customer service capabilities. • Knowledge of solar energy and renewable technologies would be advantage. • Must be based out of, or willing to relocate to Varanasi, Uttar Pradesh.
Job location: Remote About the role: We are looking for an Application Security Engineer to own the end-to-end security posture of our product platform — spanning mobile applications, REST APIs, microservices, cloud infrastructure, and third-party integrations. In this role, the Application Security Engineer will be involved into the product and engineering lifecycle early, shaping secure design decisions before code is written, and validating them through rigorous assessment. Key Responsibilities: ● Own application security responsibility for assigned business functions by performing threat modeling, architecture reviews, penetration testing, secure coding programs, and vulnerability management. ● Perform manual penetration testing and vulnerability assessments on web applications, APIs, and android mobile applications. ● Perform security reviews for AI‐native products, models, pipelines, and inference services. ● Onboard applications into the SSDLC program and be a security point of contact for the application product. ● Own security incident response for product-layer issues, define remediation plans, and track fixes through to closure. ● Integrate and tune SAST/DAST/IAST/SCA tools in CI/CD, create custom rules where needed and actively triage false positives. ● Review and harden cloud infrastructure — Kubernetes RBAC, pod security, network policies, Istio service mesh, Keycloak/OIDC configurations, and IAM across AWS, DigitalOcean, GCP, and Firebase. ● Communicate vulnerabilities and risk clearly to developers, product managers, and leadership — in language that drives actionable results. ● Conduct application security training for engineers, product managers etc. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
●Bachelor's degree in Computer Science, Cyber Security, or any related fields. ● At least 2 years of hands-on application security experience, ideally in product‐based or SaaS companies working directly with engineering teams. ● Good understanding of OWASP Top 10, API Security Top 10, and common authorization flaws including BOLA, BFLA, and privilege escalation. ● Experience in manually testing web apps, APIs, and Android apps, manual code reviews (beyond just running tools). ● Familiarity with OAuth2, OIDC, JWT, and typical misconfigurations in providers such as Keycloak and Firebase. ● Experience integrating and tuning SAST/DAST (and optionally SCA/IAST) tools within CI/CD pipelines. ● Exposure to cloud‐native security: Kubernetes, containers, service mesh (Istio mTLS and policies), and IAM concepts across at least one major cloud provider. ● Experience with Cloudflare WAF, perimeter security scanning, and/or red‐team testing is a plus. ● Familiarity with AI/LLM security risks (e.g., OWASP LLM Top 10). ● Practical experience implementing guardrails, prompt validation, output filtering, or other safety controls in production AI features, or assessing insecure use of third‐party AI APIs. ● Ability to script/automate (e.g., Python, Bash) to streamline testing, data collection, and reporting. ● Interest in or experience with building AI based security tools that improve coverage or reduce manual toil.
Locations: Lomé The team you would join: Sun King is looking for a Finance Associate to join its Finance team in Togo. The Finance Associate will work closely with the Finance team in Togo and West Africa to ensure the organisation has adequate human capacity to cater for the financial books and record (account payables and receivables) in the region. About the role: The Finance Associate will work closely with the Finance team in Togo and West Africa to ensure the Company has adequate human capacity to cater for the financial books and record Key Responsibilities: • Receive and process all Purchase Orders, Invoices, Expense Forms, and request for payments. • Reconciliation of processed work by verifying entries and comparing system reports to balances. • Perform daily, weekly and monthly reconciliations of Bank Accounts. • Charge expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. • Maintaining filing systems of all accounting and finance documents and vouchers in a manner which ensures ease in retrieval and reference. • Scheduling and preparing payments on the Payment Tracker. Benefits: • An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry; • The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Sun King employees who are driven by the need of continuously innovating and growing an innovative, sustainable business with a profound impact on the world; • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Sun King Academy.
• Degree in Finance, Accounting or any related other related field. ACA/ACCA Qualification will be an added advantage. • Not more than 2 years’ experience, preferably a greenhorn. • Must be Computer literate; proficient in Word, Excel and PowerPoint. • Must have strong Logical and Communication skills. • Must be able to work under pressure with strict deadlines and with minimal supervision. • Proficient in Data Entry and Management. • Team player and must be teachable • Must be honest and of high integrity. • Attention to Detail and Accuracy. • Organizing and Prioritizing. • Problem-Solving Skills. • Confidentiality. • Effective Communication Skills. • Effective Information Management Skills. • Ability to meet Deadlines.
Job location: Shenzhen, China About the role:The Mid-level Industrial Designer at Sun King will lead appearance design, CMF specification, and UI for energy storage products, inverters, and accessories, driving solutions from concept through mass production. You will own design quality across the full product lifecycle, collaborating with cross-functional teams to deliver production-ready, user-centric products that align with global trends in the new-energy sector. Key Responsibilities: Lead appearance design, CMF specifications, and UI for energy storage products, inverters, and accessories; conduct conceptual design for physical HMI, ergonomics, and installation solutions. • Create high-quality product renders and marketing visual assets. • Oversee prototyping details, sample acceptance, and design validation. • Collaborate with mechanical, hardware, and marketing teams to deliver production-ready designs across the full product lifecycle from concept to mass production. • Conduct design research and validation for existing-product optimization, and monitor global design trends and user experience in the new-energy / energy-storage sector. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
• Bachelor's degree or above in Industrial Design, Product Design, Visual Communication, or related design disciplines. • At least 3 years of industrial-design experience, with at least 2 mass-market launched products. • Strong sketching skills, solid design fundamentals, aesthetic judgment, and form-development / surface-modelling capabilities. • Proficiency in mainstream industrial-design and rendering tools (Rhino, KeyShot, SolidWorks, etc.) and basic graphic tools (Photoshop, Illustrator, etc.). • Knowledge of common materials (plastic, soft rubber, sheet metal) and manufacturing processes (injection moulding, CNC, 3D printing, bending, welding). • Outstanding communication and teamwork skills, with accurate requirement comprehension and efficient delivery; • CET-4 or equivalent English proficiency; good English reading & writing, basic listening & speaking. • Preferred: experience with Blender / 3D animation, energy-storage or inverter design, AIGC tools, an international background, or domestic / international design awards.
Job location: Shenzhen, China About the role: As a Senior Firmware Engineer, you will design, develop, and maintain software solutions for embedded systems in off-grid solar and residential energy storage products. You will collaborate with cross-functional teams across the entire product lifecycle—from hardware requirement scoping to software implementation. By leveraging the latest embedded technologies, you will deliver high-quality, high-performance software systems that bring reliable power, convenience, and security to households lacking electricity across Africa and Asia. Key Responsibilities: • Develop Low-Level Drivers: Code and debug peripheral drivers including, but not limited to, UART, ADC, SPI, I2C, DMA, PWM, RTC, IAP, and LCD. • Develop Application Software: Design and optimize core applications, such as lithium-battery charge/discharge management, solar MPPT algorithms, MCU low-power management, HMI interfaces, and device status data logging. • Product Maintenance & Debugging: Investigate, troubleshoot, and resolve issues in existing embedded products to continuously optimize product performance and design. • Technical Documentation: Write and maintain comprehensive software design documents and technical specifications. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
• Bachelor’s degree or above in Computer Science, Electronic Engineering, Communications, or a related field, • with at least 6 years of experience in embedded software development. Minimum 3 years of hands-on experience with STM32 (mandatory), and proficiency with at least one other architecture (e.g., Nuvoton/similar Cortex 32-bit MCUs, 8051, Freescale, TI, or NEC). • Exceptional C programming capabilities with solid coding foundations and excellent documentation habits. • Proven experience in low-power Bluetooth (BLE), Wi-Fi, GSM, or IoT module integration. • Familiar with hardware driver implementation; ability to read schematic diagrams, independently debug hardware drivers, and proficiently use instruments like oscilloscopes and multimeters. • Fluent in version control and project management tools such as SVN, GitHub, and Bugzilla. • Strong learning agility, excellent communication, and a strong sense of teamwork. Professional proficiency in both written and spoken English.
Job location: Remote About the role: The Backend Developer works remotely as part of the technology team to help Sun King’s EasyBuy business unit design and develop software to improve its field team operations. Key Responsibilities: ●Design and develop applications/systems based on wireframes and product requirements documents. ● Design and develop logical and physical data models to meet application requirements. ● Identify and resolve bottlenecks and bugs based on operational requirements. ● Perform unit tests on code to ensure robustness, including edge cases, usability, and general reliability. ● Write reusable and easily maintainable code following the principles of DRY (Don’t Repeat Yourself). ● Integrate existing tools and business systems, both in-house and external services, such as ticketing software and communication tools. ● Collaborate with team members and product managers to understand project requirements and contribute to the overall system design Benefits: ●Professional growth in a dynamic, rapidly expanding, high-social-impact industry. ● An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. ● A truly multicultural experience: You will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. ● Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
●Development experience: 1+ years of backend development experience with good problem-solving abilities, and proficiency in data structures and algorithms. ● Knowledge of object-oriented programming (OOPS) standards and expertise in Core Java. ● Knowledge of SQL, MySQL, or similar database management. ● Experience in integrating web services, such as SOAP, REST, JSON, and XML. ● Familiarity with RESTful APIs for linking android applications to backend services. ● Preferred experience with version control systems like Git, but not mandatory. ● Additional knowledge of web technologies like HTML, CSS, JavaScript, and frameworks like Spring or Hibernate would be advantageous. ● Experience working with AI tools for AI assisted development.
Job location: Remote About the role: The Senior Software Engineer - Backend will join the Digitization and Automation team to design, develop, and implement scalable technology solutions that solve a wide variety of business problems across the organization This role is primarily focused on backend engineering, requiring strong software engineering fundamentals, system design expertise, and complete ownership of business-critical applications. Additionally, this position plays a key role in identifying, designing, and building AI-powered solutions to improve operational efficiency, automation, decision-making, and developer productivity across the organization The ideal candidate combines strong backend engineering experience with practical experience building AI-powered applications, agents, copilots, retrieval systems, and workflow automations. This professional should be proficient in evaluating where AI adds business value, designing appropriate system architectures, and mentoring other engineers on AI-related engineering practices. Key Responsibilities: Backend Engineering • Design, build, and integrate scalable and reliable backend systems based on business and product requirements. • Identify and resolve bottlenecks, bugs, and operational issues. • Drive improvements in scalability, performance, reliability, observability, and cost optimization. • Create prototypes and proof-of-concepts (POCs) for new products, features, and AI initiatives. • Take complete ownership of projects from design through deployment and production support. • Collaborate closely with Product Managers, Business Analysts, QA teams, and other engineering teams. AI Strategy & Architecture • Lead the establishment and evolution of AI Engineering capabilities, including architecture, tooling, development standards, and best practices. • Define and drive the AI technology stack, ensuring scalable, secure, reliable, and cost-effective adoption of AI across engineering and business workflows. • Architect systems that combine LLMs, retrieval systems, business logic, databases, APIs, and operational tooling. • Evaluate emerging AI technologies, frameworks, and models, providing technical direction on their adoption and integration within the organization. • Mentor and guide engineers on backend architecture, AI system design, and implementation best practices to foster AI expertise across the team. Preferred Qualifications (Good to Have) • Experience with messaging systems such as RabbitMQ, Kafka, or Amazon SQS. • Experience with containerized deployments using Docker and Kubernetes. • Experience building retrieval systems, semantic search, or knowledge assistants. • Familiarity with agent frameworks and orchestration platforms. • Experience integrating AI systems with enterprise applications, operational tooling, or internal platforms. • Experience working with vector databases and embeddings. • Experience building internal developer productivity or operational automation tools. • Exposure to Model Context Protocol (MCP) or similar tool integration patterns. • A strong interest in emerging technologies and a commitment to continuous learning and experimentation Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
Core Backend Engineering • Strong experience in designing and developing scalable REST-based microservices and APIs using Java (Spring Boot) and Python. • Strong experience with SQL, database design, and query optimization. • Experience working with AWS services such as EC2, RDS, and Lambda. Applied AI & Automation • Hands-on experience building AI-powered applications or workflows in production environments. • Practical understanding of Retrieval-Augmented Generation (RAG) architectures and their application to business problems. • Experience designing and building AI agents, copilots, workflow assistants, or intelligent automation systems. • Understanding of tool-calling, context management, prompt design, structured outputs, and hallucination mitigation techniques when integrating LLMs with business systems, APIs, and databases. • Ability to design end-to-end AI-powered solutions that effectively combine deterministic systems with LLM-driven reasoning. Leadership & Collaboration • Prior experience mentoring engineers and leading technical initiatives
Job Location: Global About the Role The Customer Lifecycle Marketing (CLM) Manager will own and oversee the organization's Customer Lifecycle Marketing (CLM) and CRM strategy across global markets. This role focuses on maximizing customer engagement, retention, repeat purchases, and lifetime value through lifecycle marketing initiatives and personalized customer journeys. The incumbent will oversee end-to-end CRM campaign planning, execution, optimization, and performance measurement across multiple owned communication channels, including WhatsApp, SMS, Email, RCS, Push Notifications (where applicable), and other emerging engagement channels. This role requires a strong blend of CRM strategy, hands-on campaign execution, marketing automation, customer segmentation, and MarTech expertise. The ideal candidate should have extensive experience with CRM platforms such as CleverTap, MoEngage, Salesforce Marketing Cloud, Adobe Campaign, or similar solutions, knowledge of customer journey orchestration, campaign measurement, and platform integrations. Key Responsibilities: 1. Customer Lifecycle Marketing Strategy • Define and oversee the global Customer Lifecycle Marketing (CLM) strategy aligned with business growth priorities. • Design lifecycle programmes across the customer journey, including onboarding, activation, engagement, retention, cross-sell, upsell, renewal, and win-back. • Develop customer engagement strategies that improve customer lifetime value (LTV) and repeat purchase behavior. • Identify opportunities to enhance customer experience through personalized communication. 2. CRM Campaign Planning & Execution • Oversee end-to-end execution of CRM campaigns across multiple communication channels. • Plan, create, schedule, execute, and refine campaigns across WhatsApp, SMS, Email, RCS, Push Notifications (where applicable), In-app messaging (where applicable) • Ensure timely delivery of business-critical campaigns. • Coordinate campaign calendars with Product, Brand, Sales, and Business teams. • Maintain campaign quality, governance, and execution excellence. 3. Customer Journey & Automation • Design and refine automated customer journeys across different lifecycle stages. • Build personalised customer communication flows based on customer behaviour and business rules. • Implement trigger-based campaigns for Welcome journeys, Product onboarding, Cart abandonment (where applicable), Payment reminders, Repeat purchase, Cross-sell & upsell, Customer reactivation and Referral programmes • Continuously enhance journey performance through testing and optimization. 4. CRM Platform & MarTech Management • Oversee the lifecycle marketing technology ecosystem. • Work extensively with CRM and marketing automation platforms including: CleverTap, MoEngage, Salesforce Marketing Cloud and Adobe Campaign. • Configure customer segments, journeys, triggers, campaigns, and automation workflows. • Work closely with Product and Engineering teams to implement new channel integrations and enhance platform capabilities. • Assess and recommend new MarTech solutions that strengthen customer engagement and automation. 5. Customer Segmentation & Personalization • Develop customer segmentation strategies using behavioural, transactional, and demographic data. • Deliver personalised communications across lifecycle stages. • Build dynamic audience segments for targeted campaigns. • Improve engagement through contextual and data-informed messaging. 6. Campaign Performance & Optimization • Monitor campaign performance across all CRM channels. • Improve campaign effectiveness through: A/B testing, Content optimisation, Channel optimisation, Send-time optimisation and Audience refinement • Increase customer engagement and conversion through continuous experimentation. • Ensure campaign learnings are documented and incorporated into future initiatives. 7. Campaign Measurement & Reporting • Establish measurement frameworks for CRM and lifecycle campaigns. • Track campaign performance using appropriate reporting and measurement tools. • Develop dashboards to monitor campaign effectiveness and business impact. • Measure customer engagement and lifecycle performance across different customer cohorts. • Provide practical recommendations that improve campaign performance and customer retention. 8. Cross-functional Partnership • Partner with Product, Engineering, Business Intelligence, Brand, Sales, Customer Success, and Digital Marketing teams. • Translate business requirements into scalable lifecycle campaigns. • Ensure lifecycle marketing initiatives remain aligned with business priorities. • Work closely with technology teams on customer data integrations and campaign enablement. 9. Innovation & Growth • Identify emerging CRM channels and customer engagement opportunities. • Encourage adoption of new communication channels and marketing automation capabilities. • Benchmark industry best practices in lifecycle marketing and customer engagement. • Recommend new approaches that improve customer retention and conversion. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• 8–12 years of experience in Customer Lifecycle Marketing, CRM, or Marketing Automation. • Strong hands-on experience managing CRM campaigns across WhatsApp, Email, SMS, and RCS channels. • Experience working with marketing automation platforms such as CleverTap, MoEngage, Salesforce Marketing Cloud, Adobe Campaign, Braze, or equivalent. • Demonstrated expertise in customer journey design, lifecycle automation, and segmentation. • Experience with campaign measurement, reporting, and performance optimization. • A working knowledge of APIs, CRM integrations, event tracking, and customer data flows. • Experience working closely with Product and Engineering teams to implement MarTech solutions. • Good knowledge of customer engagement strategies and retention marketing.
Job location: Shenzhen, China About the role: The Supplier Quality Engineer is a pivotal role responsible for the quality management of battery cell suppliers, the validation of battery cell integration, and the quality control of the production process. This position requires in-depth expertise in battery cells, extensive experience in quality management, and excellent communication and coordination skills to ensure the stability and reliability of battery cell quality, meeting the company's product requirements. Additionally, the role involves partially managing the quality of other non-electronic materials. Key Responsibilities: • Direct the comprehensive evaluation of new cells and battery PACK, develop testing plans, coordinate resources to complete testing, analyze test data, and conduct a comprehensive risk assessment of the cells to provide professional advice for product design and selection. • Lead failures analyze, assess, and improve the quality of cells and batteries, and track and verify the effects. • Establish and continuously optimize a quality risk early warning mechanism to identify and intervene in product quality and supplier risks in advance. • Participate in the formulation and revision of internal battery cell-related technical standards and specifications. • Be responsible for the evaluation and review of new suppliers and the management of existing suppliers, and promote supplier quality improvement. • Regularly audit supplier production processes, identify and promote the resolution of • potential quality-related issues. • Regularly evaluate supplier performance and promote corresponding improvements. • Participate in the management of quality-related work for other non-cell materials. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
• A full-time bachelor's degree or above in engineering fields such as mechanical engineering, materials science, physics, chemistry, and electrical engineering, from a nationally recognized university. • At least 5 years of experience in process, research and development, or quality management of battery cells or Packs. • Experience working in well-known battery or cell manufacturing companies is a strong plus • Good English reading and writing skills and fluent in oral English will be a strong plus • Willingness to travel 20%-40% of the time. • Proactive, enthusiastic, excellent communication skills, and a strong team player. • Familiarity with common quality tools such as FMEA, Control Plan, MSA, DOE, SPC, etc.
Location: Niassa About the role: The Regional Business Manager at Sun King will guide sales, collections and entire business operations in the region they are assigned to for the direct distribution of Sun King Solar products sold on a Pay-As-You-Go basis (also called and recognized as the "EasyBuy" Business unit). This is done through an extensive network of agents called “Field Sales Executives” who visit door-to-door and sell. EasyBuy technology and services allow customers to purchase units by paying for their Solar products in small instalments, thus ensuring they are highly affordable for off-grid or rural customers. Key Responsibilities: • Hire, retain and motivate the entire regional team for the best performance: The Regional Business Manager’s team typically consists of Area Business Managers, Sun King Executives, and Field Sales Executives (there may be some variations based on the region). The Regional Business Manager is expected to ensure they create a world-class winning team in their regions that is disciplined, process-oriented, and devoted to delivering the best customer experience. • Training: Provide training to the Area Business Managers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. Ensure they are fully aligned and managed professionally, demonstrating the highest integrity, ethics, and professionalism while dealing with Sun King customers. • Provide role clarity to Area Business Managers, Regional Mentors, and Sun King Store Executives: Provide complete clarity to the regional team related to their day-to-day tasks, sales & collections plans, routes and targets. This includes ensuring that your sales team has a pre-settled sales route/area to sell in, they acknowledge how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot, and they have access to Regional Business Manager at all times in case of questions and concerns. • Field visits: Have a weekly touchpoint with every Area Business Manager and Top 10 Field Sales Executives in each area – either through in-person meetings, making a joint sale or having a call. Every week, resolve all possible issues faced by the Field Sales Executives and report them to your Regional Business Manager. Ensure that the first ten sales of each Area Business Manager are done along with the Regional Business Manager in the area and some Field Sales Executives to ensure that each Area Business Manager fully acknowledges the core sales and collection process. • Conduct Joint Fieldwork with Area Business Managers: Conduct joint fieldwork with Field Sales Executives to provide weekly sales and collection training and drive Field Service Executives' engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centres and markets to make group sales. • Exceed your sales & collections targets: Meet or exceed sales and collection targets established and consented upon on the 2nd of every month with your sales supervisors. Provide daily, and weekly updates on sales, Energy Officer recruitments, Customer issues and resolutions, and New Area Launch preparations as expected and aligned with your Manager. • Drive robust field sales processes: Review sales and collection progress with your Area Business Managers daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and repossessing the systems as a last recourse if the customer defaults. • Remain externally focused: Keep an eye on the market within your region and ensure you take adequate measures to protect and grow our business from rival pressures. Engage the management team and take measures to ensure Sun King remains a paramount brand name in solar products for your area. • Resolve customer issues: Provide world-class assistance to your customers regarding product delivery, training on how to use and make payments, installation, and after-sales warranty issues. Ensure that you work with your Energy Officers to establish clear expectations and processes to resolve all customer issues within 24 hours. • Control Marketing & Other spend: Provide adequate marketing assistance & equipment (such as smartphones) necessary to all your Areas. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance. • Review meetings with Areas: Ensure that Area Business Managers conduct periodic table meetings and reviews with all Energy Officers under their purview. Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality. Recognize outstanding performers from time to time and ensure the motivation of the entire regional team is maintained at an all-time high. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry. • An open-minded, partnership culture made up of talented colleagues who are passionate by the need of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better mentor, manager, and professional through the Sun Center for Leadership. We place great importance on sustaining a diverse, broad work environment. We believe that innovation and learning comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining a broad workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• Has a degree in a Business-related field or equivalent and at least 6 years of hands-on experience in Sales. • Has excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint. • Can motivate a high-performing sales team and ensure performance. • Has high innovative skills, thinking out of the box, cost-conscious. • Is excellently skilled in Planning, Organizing, Prioritizing, maximizing value and seeing the big picture. • Can develop, and skillfully build relations, and work on internal & external relationships. • Listens well, coaches others and is disciplined in their learning practice. • Has Operation Excellence (Keeps promise, is detail-oriented, seeks to be informed and gives excellent Customer Satisfaction).
Job location: Shenzhen, China About the role: The product manager is a key stakeholder in developing Sun King’s future products and services. This role will work at the intersection of business, technology, and customer experience teams to ideate, develop, pilot, and launch new life-changing products across Sub-Saharan Africa. This is an exciting career opportunity for a value-oriented innovator with a combination of technical and organizational skills who is passionate about working with off-grid consumers and delivering the next generation of Sun King products. The products and services you will build will have a transformative impact on millions of households. Key Responsibilities: New Product Identification • Generate, refine, and consolidate new product ideas, market research, and customer requirements, capturing them from stakeholders across the company, including R&D, sales, marketing, and operations teams. • Develop customer survey templates, collect feedback, and present them to internal stakeholders. • Assess current product offerings in the market, seeking opportunities for differentiation Product Iteration • Collect and analyze the feedback from business partners (sales, marketing, operations) and end users to dig out the product iteration requirements. • Arrange blind tests, organize review and experience of key attributes, and ensure that iteration and design match demands Product Pilots • Oversee a successful transition from the prototype stage to the pilot/commercial stage through testing and validation processes. • Carry out Engineering Validation Testing (focusing on the features) and Technical Validation Testing (focusing on integration), and update the Product Requirements Document (PRD) • Collaborate with the NPD team to collect Customer Feedback on the product performance and expectations, and convert it into the product definitions. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
• A four-year bachelor’s degree or advanced degree in product design, engineering, energy systems, the physical sciences, or a related field. • 5~10 years of experience in product development in the portable power station industry or other energy storage-related industries. • Experience in product benchmarking, collecting and analyzing customer feedback, and converting insights into product requirements • Knowledge of quality assurance and product testing processes • Fluent in spoken and written English • Other skills: MS Office, Adobe CS, and data visualization tools like Tableau, Looker, Power BI, etc. • Strong communication and cross-functional collaboration skills.
Job Location: Remote About the Role: Sun King is seeking a high-impact GIS Specialist to significantly strengthen how geospatial insights inform our work across Africa. We have already established a strong foundation in using geospatial data to assess energy needs alongside our market reach. This role will build on that momentum by shaping our technology stack, sourcing high-quality data, and developing a reliable platform that enables the effective use of geospatial insights across the organisation. This role applies advanced spatial methods to inform key business areas, contributing to improved sales planning, operational effectiveness, policy engagement, and participation in subsidy programmes. The successful candidate brings strong GIS expertise within the energy sector, familiarity with African electrification and socio-demographic datasets, and experience developing production-ready GIS tools and platforms. Equally important is the ability to work across teams and ensure geospatial insights are meaningfully applied throughout the organisation. Key Responsibilities: Geospatial Infrastructure & Data Management • Design, build, and maintain Sun King’s internal geospatial data environment, consolidating electrification plans, socioeconomic datasets, grid maps, demographic layers, mobility data, and other spatial resources across markets. • Develop and maintain geospatial databases with a strong focus on data quality, consistency, and ease of access. • Integrate Sun King’s proprietary data (sales performance, agent networks, customer locations, asset positions, and operational activity) into GIS platforms. Advanced Spatial Work & Business Integration • Streamline GIS workflows and develop custom scripts to improve processing speed and efficiency. • Work closely with Data & BI teams to incorporate GIS outputs into company dashboards and planning tools (for example, Tableau or Power BI). • Develop or coordinate interactive, web-based visualisation platforms and layered GIS maps that combine demographic, economic, and infrastructure data for use by internal and external stakeholders. • Partner with software development teams to integrate GIS data and market potential models into mobile applications used by field teams. Knowledge Exchange & Stakeholder Engagement • Present complex spatial insights in clear, practical ways that enable action among non-technical teams. • Enable internal teams to apply geospatial tools and outputs effectively in their work. • Coordinate relationships with external GIS partners, research institutions, and data providers. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• A Bachelor’s or Master’s degree in Geography, GIS, Remote Sensing, Data Science, Energy Planning, or a related field. • Experience applying GIS within the energy sector, including electrification planning, grid expansion modelling, or off-grid market assessments. • Experience working with open-source and/or commercial GIS platforms (such as ArcGIS, QGIS, or equivalent enterprise systems) for modelling, data management, and spatial work. • Experience automating workflows using scripting languages, preferably Python (for example, GeoPandas and related libraries). • Familiarity with visualisation and reporting tools such as Power BI or Tableau for incorporating spatial insights into organisational dashboards. • Familiarity with African electrification and development datasets, including grid maps, electrification models, census data, night-time lights, demographic surveys (DHS, LSMS), and national energy plans. • Experience contributing to end-to-end GIS systems that align with broader organisational workflows, including exposure to cloud-based data pipelines and APIs (such as AWS, Azure, or Google Cloud). • The ability to work across teams and translate spatial insights into clear, usable outputs. • Strong communication and storytelling skills, with an ability to use maps to convey engaging narratives.
Location: Nairobi, Kenya About The Role We are looking for a Mobile Security Technician to join our Cyber Security Team, which provides intelligence on hacking of Sun King devices to strengthen and expand the digital and financial inclusion of our customers. As an ethical hacker, your principal mission will be to identify security loopholes in various vendor smartphones and advise on security considerations. You will test Sun King devices for security flaws, particularly mobile phones, conduct hardware vulnerability reviews of smartphones, IoT and automotive devices, develop custom Proof-of-Concept code, and carry out internal penetration testing across products. Key Responsibilities: • Conduct offensive security assessments of hardware, firmware, embedded operating systems, and payment stacks on Sun King mobile devices. • Reverse engineer firmware and perform static and dynamic reviews to uncover security weaknesses. • Detect and exploit vulnerabilities in embedded systems, bootloaders, MDMs, Android kernel components, secure boot implementations, and cryptographic mechanisms. • Develop and execute proof-of-concept attacks to demonstrate exploitability and business impact. • Work with product, hardware, and software engineering teams to define secure development practices and strengthen product resilience. • Contribute to threat modeling and architecture reviews for new products and features. • Keep current with emerging vulnerabilities, tools, and offensive research relevant to smartphone financing ecosystems. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• Solid knowledge of Android security, Mobile Device Management, IoT device architectures, and hardware security testing. • Strong familiarity with hardware exploitation techniques (e.g., JTAG/SWD/UART debugging, side-channel techniques, fault injection). • Hands-on experience with Flash 64, Pandora, Easy JTag, Chimera, CM2, and similar tools. • Proficiency in reverse engineering tools such as Ghidra, IDA Pro, Binary Ninja, and debugging tools like JTAGulator, OpenOCD, or Bus Pirate. • Experience reviewing and modifying firmware images (binwalk, Firmadyne, QEMU). • Familiarity with secure boot, TPM/TEE, flash encryption, and other embedded security technologies. • Programming and scripting capability in Python, C/C++, Bash, or similar languages. • Knowledge of common vulnerability classes (e.g., memory corruption, design flaws, insecure update mechanisms). • Exposure to payment/fintech device security and secure device provisioning environments.
Location: Across Kenya About the role: The Regional Business Manager will guide sales, collections and entire business operations in the region they are assigned to for the direct distribution of Sun King Solar products sold on a Pay-As-You-Go basis (also called and recognized as the "Easy Buy" Business unit). This is done through an extensive network of agents called “Field Sales Executives” who visit door-to-door and sell. Easy Buy technology and services allow customers to purchase units by paying for their Solar products in small installments, making them highly affordable for off-grid or rural customers. The Regional Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate, and keeping the entire direct distribution network growing rapidly in a sustainable manner, with the help of his team, which typically consists of Area Business Managers, Sun King Store Executives, and Field Sales Executives of the region. Key Responsibilities: Hire, retain and motivate the entire regional team for the best performance: • The Regional Business Manager’s team typically consists of Area Business Managers, Sun King Executives, and Field Sales Executives (there may be some variations based on the region). • The Regional Business Manager is expected to ensure they create a world-class winning team in their regions that is disciplined, process-oriented, and devoted to delivering the best customer experience. Training: • Provide training to the Area Business Managers on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. • Ensure they are fully aligned and managed professionally, demonstrating the highest integrity, ethics, and professionalism while dealing with Sun King customers. Provide role clarity to Area Business Managers, Regional Mentors, and Sun King Store Executives: Give the regional team complete clarity on their day-to-day tasks, sales and collections plans, routes, and targets by ensuring they have: • Defined sales routes • Every sales agent has a pre-set route or area to sell in. • Routes are communicated clearly before the agent starts selling. • Product knowledge and selling skills • Agents know how to demonstrate Sun King products. • Agents understand and can apply the sales process confidently. • Customer query handling • Agents can present products confidently. • Agents can resolve basic customer queries on the spot. • Clear plans and targets • Agents know their daily tasks. • Agents understand their sales and collections plans. • Agents know their individual targets. • Ongoing support • Agents can reach the Regional Business Manager at all times. • Questions and concerns are escalated and addressed promptly. Field visits: • Have a weekly touchpoint with every Area Business Manager and Top 10 Field Sales Executives in each area – either through in-person meetings, making a joint sale or having a call. Each week, resolve any issues faced by the Field Sales Executives and report them to your Regional Business Manager. • Ensure the first ten sales of each Area Business Manager are done with the Regional Business Manager in the area and some Field Sales Executives to ensure each Area Business Manager fully understands the core sales and collection process. Conduct Joint Fieldwork with Area Business Managers: • Conduct joint fieldwork with Field Sales Executives to provide weekly sales and collection training and drive Field Service Executives' engagement. This includes night activations, market activations, and visits to local communities and gatherings such as SACCOs, self-help groups, retail centers, and markets to drive group sales. Exceed your sales & collections targets: • Meet or exceed sales and collection targets established and consented upon on the 2nd of every month with your sales supervisors. • Provide daily, and weekly updates on sales, Field Sales Executive recruitments, customer issues and resolutions, and New Area Launch preparations as expected and aligned with your Manager. Drive robust field sales processes: • Review sales and collection progress with your Area Business Managers daily and provide adequate training to drive better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and repossessing the systems as a last recourse if the customer defaults. Remain externally focused: • Monitor the market in your region and take appropriate measures to protect and grow our business against competitive pressures. • Engage the management team and take measures to ensure Sun King remains a paramount brand name in solar products for your area. • Resolve customer issues: Provide world-class assistance to customers on product delivery, training on use and payments, installation, and after-sales warranty issues. • Work with your Field Sales Executives to set clear expectations and processes to resolve all customer issues within 24 hours. • Control Marketing and Other spend: Provide adequate marketing assistance and equipment (such as smartphones) necessary to all your Areas. Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance. Review meetings with Areas: • Ensure that Area Business Managers conduct periodic table meetings and reviews with all Field Sales Executives under their purview. • Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality. • Recognize outstanding performers from time to time and keep the entire regional team motivated at an all-time high. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• Possess a degree in a Business-related field OR equivalent and at least 6 years of hands-on experience in Sales. • Have excellent Computer knowledge with comprehensive knowledge of Excel and PowerPoint • Can motivate a high-performing sales team and ensure performance • Have high innovative skills, thinking out of the box, cost-conscious • Are excellently skilled in Planning, Organizing, Prioritizing, maximizing value and see the big picture. • Can develop, and skill fully build relations, works on internal & external relationships. • Listen well, coaches’ others and is disciplined in their learning practice. • Have Operation Excellence (Keeps promise, is detail-oriented, seeks to be informed and gives excellent Customer Satisfaction).
Location: Coastal Zone, Kenya About the role: The Zonal Business Manager will drive sales, collections, and entire business operations in the entire zone they are assigned to, for the direct distribution of Sun King Solar products sold on Pay-As-You-Basis (also called and recognized as “EasyBuy” Business unit). This is done through a large network of agents called Field Agents who visit door-to-door and sell. EasyBuy technology and services allows customers to purchase units by paying for their Solar products in small installments, thus ensuring they are extremely affordable for off-grid or rural customers. The Zonal Business Manager is ultimately accountable for generating sales, ensuring collections are timely and accurate and keeping the entire direct distribution network growing rapidly in a sustainable manner, with the help of their team that typically consists of Regional Business Managers, Area Business Managers, Sun King Store Executives, Customer Loyalty Executive and all field agents in the region. Key Responsibilities: Hire, retain and motivate the entire zonal team for the best performance: • The Zonal Business Manager’s team typically consists of Regional Business Manager, Area Business Managers, Sun King Executives, and Field Sales Executives (there may be some variations based on the region). • The Zonal Business Manager is expected to ensure they create a world-class winning team in their zone that is disciplined, process-oriented, and devoted to delivering the best customer experience. Training: • Provide training on several aspects of the business such as sales, collections, product, technical, inventory and logistics related. • Ensure the team is fully aligned and managed professionally, demonstrating the highest level of integrity, ethics, and professionalism while dealing with Sun King customers. Provide role clarity to Regional Business managers, Area Business Managers and Sun King Store Executives: • Provide complete clarity to the team related to their day-to-day tasks, sales & collections plans, routes, and targets. This includes ensuring that your sales team has a pre-settled sales route/area to sell in, they acknowledge how to demonstrate and sell Sun King products, they have the confidence to be able to present and resolve basic customer queries on the spot, and they have access to Regional Business Manager at all times in case of questions and concerns. Conduct Joint Fieldwork with Regional Business Managers: • Conduct joint fieldwork with Field Sales Executives to provide sales and collection training on a weekly basis and drive Field Service Executives' engagement. This includes doing night activations, market activations, visiting local communities and gatherings such as SACCOs, Self Help groups, retail centers and markets to make group sales. Exceed your sales & collections targets: • Meet or exceed sales and collection targets established and consented upon on the second of every month with your sales supervisors. • Provide daily and weekly updates on sales, Field Sales Executive recruitments, customer issues and resolutions, and New Area Launch preparations as expected and aligned with the Country Business Leader. Drive robust field sales processes: • Review sales and collection progress daily and provide adequate training to the team on better collections in your areas. This includes customer and area profiling, ensuring regular and timely collection follow-ups, resolving customer issues to ensure they make payments, and repossessing the systems as a last recourse if the customer defaults. Resolve Customer Issues: • Provide world-class assistance to your customer as it relates to product delivery, training on how to use and make payments, installation, after sales warranty issues. • Ensure that you work with Field Sales Executives to establish clear expectations and processes to resolve all customer issues within 24 hours. Control Marketing and other assistance spend: • Provide adequate marketing assistance and equipment (such as smartphones) necessary to all your areas. • Ensure we get maximum return on investment for all the costs we incur in areas of marketing, supply chain, store maintenance and smartphone issuance. Review meetings with Areas: • Ensure that Regional Business Managers and Area Business Managers are conducting periodic table meetings and reviews with all Field Sales Executives under their purview. • Conduct surprise visits to field meetings and areas to ensure that the sales processes and standards observed are of the highest quality. • Recognize outstanding performers from time to time and ensure the motivation of the entire zonal team is maintained at an all-time high. Benefits: • A platform for professional growth in a rapidly expanding, high-impact sector. • Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture. • A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds. • Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• Have a degree in a Business-related field, with an MBA as an added advantage. • Have at least 6 years’ experience in sales, of which 3 years in a senior managerial position, preferably having worked in Distribution, microfinance, Banking, or BOP Business • Have proven strategic business capability with the ability to engineer solutions, transform teams and drive business processes. • Passionate about working with rural, off-grid consumers and resolving their issues. • Motivated by the social mission to provide energy to consumers and employment to rural communities. Should be value-oriented. • Good communication skills and ability to build and manage large field sales executive teams.
Job Location: Kenya About the role: This role oversees the end-to-end physical operations of Sun King’s PAYG LPG business in Kenya, covering supplier intake, bulk transport, depot management, cylinder asset lifecycle, shop replenishment, and last-mile delivery. In parallel, the role will develop scalable Last Mile Delivery (LMD) capabilities to serve LPG operations today and accommodate additional product categories in the future. The position brings supply chain and asset management, depot infrastructure, and last-mile optimization into one integrated physical operations function. The successful candidate will work closely with Product and Commercial teams to develop systems, processes, and features that enable the LPG supply chain to scale while maintaining a high standard of last-mile customer service. Key Responsibilities: 1. LPG Supply Management • Coordinate LPG sourcing and intake with Commercial teams and supplier partners. • Oversee bulk transport from suppliers to refilling points or bulk storage facilities. • Maintain safe and timely movement of bulk LPG across the network. • Monitor refill turnaround times and maintain supply continuity. • Identify supply bottlenecks and implement measures to reduce stock-out risks. • Improve bulk transport costs and routing efficiency. • Provide market and operational insights to Commercial and Business Unit teams to inform supplier price negotiations. • Maintain continuous and safe LPG availability across the Sun King network. 2. Inventory Planning & Replenishment • Manage the flow of LPG-related inventory, including cookstoves, cylinders, FMCDs, accessories, and LPG, from suppliers to depots and shops. • Establish and monitor inventory levels across depots and shops. • Define and implement safety stock policies. • Minimize stock-outs while maintaining efficient working capital utilization. • Develop replenishment planning frameworks aligned with customer demand. • Coordinate demand forecasting with Sales teams. • Maintain service continuity while optimizing working capital. 3. Depot Infrastructure Management • Develop standardized layouts for cooking-related depots and shops. • Establish depot capacity benchmarks, including cylinder storage capacity and throughput limits. • Maintain compliance with safe storage standards. • Establish effective segregation of empty and full cylinders, including designated quarantine zones. • Improve depot workflows to reduce handling time. • Establish throughput targets for each depot. 4. Asset Lifecycle Management • Maintain cylinder tracking and visibility across markets. • Improve monthly cylinder working capital efficiency. • Ensure that more than 97% of assets recovered through repossession are redeployed. • Reduce asset shrinkage and the proportion of idle assets. • Manage the cylinder recertification pipeline. • Improve turnaround times from empty-cylinder collection to redeployment. • Maximize asset productivity and capital efficiency. 5. LPG Last Mile Delivery Performance • Improve rider productivity and delivery service quality. • Optimize delivery routing and geographic density. • Monitor and reduce cost per delivery. • Improve adherence to service-level requirements. • Optimize fleet utilization. • Improve LPG delivery performance and cost-to-serve efficiency. 6. Operational Safety & Compliance • Ensure compliance with depot storage requirements and safety limits. • Maintain adherence to rider safety protocols. • Coordinate incident investigations and follow-up actions. • Conduct depot safety audits and monitor corrective actions. • Maintain safe bulk LPG handling processes across operations. 7. Integrated LMD Infrastructure Across Product Categories • Develop scalable last-mile delivery infrastructure that can serve LPG and additional product categories, including inverters, mobile phones, and solar products distributed through agent stock points. • Develop a scalable last-mile operating model that accommodates LPG and future product categories. • Establish common routing frameworks and rider productivity standards. • Develop fleet utilization models across product categories. • Define cost-per-stop economics to guide distribution planning. • Standardize field performance management practices across the network. 8. Team Development & Capacity Building • Manage and develop multi-country LMD teams, building the capabilities required for scalable operations. • Develop standard operating procedures (SOPs) to enable consistent execution and business growth. • Coordinate recruitment and training for depot, logistics, and LMD teams. • Promote a culture of operational excellence, continuous improvement, and safety. 9. Financial & Performance Ownership • Oversee operational performance indicators including: LPG availability and stock-out percentage, Bulk transport costs, Depot throughput efficiency, Cylinder working capital, Cost per delivery, and Inventory loss percentage. • Develop and manage LMD operational budgets. • Monitor cost-to-serve metrics and distribution unit economics. • Identify cost optimization opportunities across transport, storage, and handling. • Establish relevant KPIs for the in-country team and monitor progress against targets. • Provide regular reports and evidence-based recommendations to senior management on delivery optimization strategies. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• A bachelor's degree in Supply Chain Management, Operations, Business Administration, Finance, IT, or a related field. • Experience in LPG, downstream oil and gas, or FMCG distribution. • Strong knowledge of last-mile distribution networks and experience scaling operations in emerging markets. • Demonstrated project management experience, including successful delivery of process improvement initiatives. • Ability to work effectively in a fast-paced, dynamic environment with minimal supervision. • Experience monitoring and evaluating the impact of operational changes on delivery efficiency and rider productivity. • Excellent communication and stakeholder engagement skills. • Experience managing cross-border teams and developing team capabilities across multiple markets. • Strong data interpretation and financial skills, with the ability to use operational information to inform business choices. • Familiarity with regulatory bodies, such as Energy Regulatory Authorities, is preferred.
Job Location: Nairobi, Kenya About the role The role covers the employee life cycle from onboarding to exit, keeps employee records and HR systems accurate, and handles first line queries from employees and line managers. It suits someone early in an HR career who wants to learn business partnering by doing the operational work that sits underneath it, with guidance from an experienced HRBP. Key Responsibilities: Employee records and systems Keep employee data accurate and current on the HR information system. Process joiners, movers and leavers, prepare contracts and letters, and keep employee files complete and secure. Onboarding Coordinate inductions for new joiners, prepare their paperwork and system access ahead of day one, and check in with them through probation. First line employee queries Answer employee questions on policy, leave, medical cover and benefits within set turnaround times. Refer matters that need advisory input to the HR Business Partner. Hiring assistance Coordinate interview scheduling, candidate communication, reference and background checks, and offer documentation for roles in your business unit. Employee relations assistance Take accurate minutes at disciplinary and grievance meetings, maintain case files, and track review dates for probation and performance improvement plans. People reporting Prepare monthly headcount, leave, attrition and probation reports, and flag anything that looks wrong in the data. Engagement and culture Assist with engagement activities, wellbeing sessions and policy awareness sessions for your business unit. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• A degree in Human Resource Management or a related field. • 1 to 2 years of HR experience, which can include an internship, attachment or HR assistant role. • Registration with the Institute of Human Resource Management (an added advantage). • Strong organizational and attention-to-detail skills, with the ability to manage multiple requests simultaneously without losing track of any. • Discretion when handling private employee information and maintain appropriate privacy at all times. • Strong written and verbal communication skills, with the ability to communicate clearly and professionally with employees at all levels. • Experience interacting with HRIS systems and proficiency in computer applications.
Job Location: Kenya About the role: This role oversees the supply chain operations underpinning Sun King's PAYG LPG business in Kenya. The scope spans commercial relationships with bulk LPG vendors, safe and efficient product movement, inventory planning across the warehouse and depot network, and the full lifecycle management of cylinder assets deployed to customers and riders. The role also ensures effective loss governance, capital efficiency, and compliance with Sun King's safety, quality, and regulatory standards. The role holder manages vendor performance and credit terms alongside physical stock, ensuring accurate goods receipt, account reconciliation, SLA compliance, and reliable supply continuity. The position balances service availability with working capital efficiency at every stage, from unissued stock in depots to cylinders circulating in the field. A consistent, reliable performance-reporting framework provides visibility across the supply chain. As PAYG LPG expands into new markets, effective management of the vendor base, inventory network, and cylinder assets will be essential to ensuring safe, compliant, and capital-efficient growth. Key Responsibilities: 1. LPG Supply Management: • Oversee bulk LPG transportation from vendor facilities to refilling points or bulk storage locations. • Ensure the safe and timely movement of bulk LPG across the supply network. • Monitor real-time supply flows and stock-in-transit visibility to maintain operational continuity. • Identify and resolve operational bottlenecks, including transport delays, facility capacity constraints, and routing issues. • Improve bulk transportation costs and routing efficiency. • Ensure accurate goods-receipt verification through dual-weighing at refilling points and bulk storage facilities, identifying discrepancies against vendor dispatch records. • Maintain continuous, safe, and reliable physical LPG movement throughout the Sun King network. 2. Inventory Planning & Replenishment • Manage inventory flows for cookstoves, cylinders, FMCDs, accessories, and LPG from suppliers and depots into the warehouse network before field deployment. • Establish and monitor warehouse and depot stock levels in line with demand. • Develop and maintain safety stock policies across the warehouse and depot network. • Minimize stock-outs while optimizing working capital tied up in unissued warehouse and depot inventory. • Establish a replenishment planning framework aligned with customer demand and operational requirements. • Coordinate with Sales on demand forecasting and inventory requirements. • Maintain product availability across the warehouse and depot network while optimizing pre-deployment working capital. 3. Asset Lifecycle Management • Maintain end-to-end tracking and visibility of deployed cylinders across markets, including assets held by customers, riders, or in transit. • Improve monthly working capital efficiency across deployed cylinders by addressing idle, unreturned, or uncollected units in the field. • Manage the cylinder recertification pipeline, including scheduling and tracking cylinders due or overdue for recertification. • Establish and maintain loss and shrinkage governance processes for unaccounted cylinders, covering declarations, recovery tracking, and write-off approvals. • Maintain a consolidated reporting framework covering supply, inventory, vendor SLAs, and asset KPIs to enable informed, data-based operational assessments. • Improve deployed-cylinder productivity and capital efficiency across the field fleet, backed by accurate and reliable performance reporting. 4. Safety, Quality & Regulatory Compliance • Ensure LPG storage, refilling, and bulk transportation operations comply with Energy and Petroleum Regulatory Authority (EPRA) licensing and safety requirements. • Maintain depot and facility licences, permits, and inspection readiness, including EPRA, county government, fire safety certification, and NEMA requirements, where applicable. • Maintain cylinder quality standards covering leak testing, valve and regulator integrity, and dent or corrosion checks, in line with KEBS cylinder standards and recertification requirements. • Ensure compliance with weights and measures requirements for gas dispensed by weight, including dual-weighing procedures at facility and shop level. • Establish and audit safety protocols for bulk transportation, depot handling, and last-mile cylinder exchange, including PPE, fire safety, and hazardous-material handling, in line with DOSH requirements. • Coordinate incident investigations and reporting for safety events, including leaks, accidents, and near-misses, and ensure corrective actions are completed. • Ensure transporters, distributors, depots, and refill centres maintain full compliance with applicable EPRA requirements. • Maintain a safe operating environment, prevent major safety incidents, and ensure regulatory compliance across the depot and shop network. 5. Vendor & Partner Relationships • Manage commercial relationships and intake coordination with LPG bulk vendors and other supply chain partners. • Monitor and uphold vendor credit terms, including payment due dates and invoicing cycles, and address any breaches. • Conduct regular vendor statement-of-account (SOA) reconciliations, covering invoiced, consumed, and paid volumes. • Establish, monitor, and uphold vendor SLAs covering refill turnaround times, dispatch timelines, and quality standards. • Conduct periodic vendor performance reviews and maintain performance scorecards. • Negotiate commercial terms, including pricing, credit terms, SLAs, and volumes, as business scale and market conditions evolve. • Manage vendor risk, supplier diversification, and onboarding of new vendors as the business expands into new markets. • Act as the escalation point for vendor disputes and facilitate timely resolution. • Maintain reliable vendor relationships that ensure uninterrupted supply, cost efficiency, and compliance with contractual credit terms and SLAs. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• A bachelor's degree in Supply Chain Management, Operations, Business Administration, Finance, IT, or a related field. • Experience in LPG, downstream oil and gas, or FMCG distribution. • Strong project management capabilities, with experience delivering process improvement initiatives. • The ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment with minimal supervision. • Excellent communication and stakeholder engagement skills, with the ability to build effective working relationships across teams and partners. • Experience coordinating and managing cross-border teams. • Strong financial skills and data interpretation capabilities, with experience using insights to inform operational and commercial assessments. • Familiarity with regulatory bodies such as energy regulatory authorities, preferably within the LPG or energy sector.
About the role At Sun King, we've solved the sale, distribution and financing of solar products. The next challenge we're taking on is clean cooking. Over 2 billion people still cook with dirty and dangerous fuels. We're building on our existing sales and distribution network to supply pay-as-you-go (PAYG) LPG to families who can't afford the upfront cost of a stove and cylinder, and to serve areas where LPG was not previously available. The business runs today in Kenya, Zambia and Tanzania, with a target of 1 million active PAYG LPG customers by the end of 2028. We are looking for a Senior Data Scientist to own data products end to end — discovery, development, delivery and the feedback loop. You'll sit inside the Clean Cooking business unit and partner directly with sales, operations, customer success and the call centre to find where data science can remove the biggest blockers to clean cooking adoption, then build and ship the models that remove them. The problems are unusually concrete. One week you might be modelling how a price change affects refill behaviour across customer cohorts; the next, quantifying which early usage patterns predict a customer who activates but never builds a cooking habit, or improving how we schedule last-mile cylinder deliveries. This is a role for someone who wants their models to move a P&L, not just a leaderboard. This is a senior individual-contributor role with real product ownership, not a people-management role. You won't be a good fit if you're looking for a purely technical role without regular interaction with commercial colleagues and customers. What Success Looks like Your work will be measured against the commercial metrics of the PAYG LPG business, not model metrics alone. In your first 12 months you will be expected to: Ship 2–3 data products into production use by commercial or operations teams, each with a measured impact on at least one of: activation rate, refill frequency, dormancy/churn, ARPU or cost-to-serve. Establish the BU's approach to pricing and promotion analysis — elasticity estimates, uplift measurement and experiment design that commercial leaders actually use to make decisions. Build monitoring for the models you ship, with agreed retraining triggers and a clear owner for each. Key Responsibilities: Commercial • Develop first-hand understanding of customer and commercial needs across our markets, including time in the field with sales agents and customers. • Translate business problems into well-framed statistical questions, and present findings clearly to both technical and non-technical stakeholders — up to BU leadership. • Prioritise ruthlessly: identify where a data product will move activation, refill frequency, retention or unit economics, and be willing to say where it won't. • Manage stakeholder expectations, product scope and delivery timelines for your own workstreams. Technical • Design, build and evaluate machine learning models for business-critical use cases: churn/dormancy prediction, credit and payment-behaviour modelling, demand forecasting, anomaly detection and customer segmentation. • Apply probabilistic and Bayesian methods to quantify uncertainty and support decisions under uncertainty — e.g. pricing elasticity, promotion uplift and media/marketing effectiveness. • Design and analyse experiments (A/B tests, geo tests, quasi-experiments) in field conditions where clean randomisation is often impossible. • Perform rigorous exploratory analysis, feature engineering and data wrangling on large structured and semi-structured datasets. • Partner with data and analytics engineering, who own pipelines and production infrastructure: you own the model from problem framing through validated, deployment-ready handoff, and jointly own monitoring once live. • Track and communicate model performance; identify degradation and recommend retraining or redesign. • Maintain clean, reproducible, well-documented code following team engineering standards. What this role is not about: • Not a people-management role — this is a senior IC position (a path to leading a small team may open as the function grows). • Not an MLOps/platform role — you'll work to production standards, but pipeline and deployment infrastructure is owned by MLOps Engineer. • Not a reporting/BI role — dashboarding exists in the analytics team; this role builds models and data products. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• Degree in Computer Science, Statistics, Mathematics, Engineering, Economics or a closely related quantitative discipline. An advanced degree is a plus, not a requirement — evidence of shipped impact matters more. Commercial • A demonstrable track record of data products that measurably moved a business outcome — you can walk us through the problem, the model, the decision it changed and the number it moved. • Ability to listen to and empathise with customers and colleagues, and to identify the P&L impact of a proposed data product before building it. • Strong communication and storytelling: you can carry a room of non-technical commercial leaders. • Experience managing upwards — product needs, trade-offs and timelines. Technical • 5–8 years of hands-on experience in data science or applied ML roles, with at least 2 years owning data products end to end. • Strong command of classical ML (gradient boosting, regression, clustering, ranking, time-series forecasting) and the judgment to know when simple beats sophisticated. • Solid grounding in probabilistic modelling, Bayesian inference and uncertainty quantification, with working experience in a PPL such as PyMC or Stan. • High proficiency in Python (the standard scientific stack) and strong SQL, including complex multi-table queries and window functions. • Deep familiarity with model evaluation: cross-validation, calibration, and choosing business-aligned metrics over convenient ones. • Experience with experiment design and statistical hypothesis testing. • Comfortable working with cloud data warehouses and experiment-tracking tooling (we use AWS and MLflow; equivalents are fine). • Strongly preferred • Experience in PAYG, fintech lending, telco or other emerging-market consumer businesses — you understand irregular incomes, mobile-money payment behaviour and thin, messy data. Nice to have • Survival modelling, causal inference or marketing mix modelling (MMM). • Operations research / optimisation exposure (routing, scheduling) — relevant to our last-mile delivery problems. • Familiarity with MLOps and model deployment on AWS (SageMaker, Lambda, ECS).
Job Location: Tatu City, Kenya About the role: A Production Supervisor will be in charge of the overall management, supervision, and performance of the TV and smartphone assembly lines. This includes planning and executing daily production schedules, ensuring high-quality standards, maintaining a safe working environment, and steering a team of production operators and technicians. The role requires strong stewardship, hands-on technical comprehension of electronic assembly processes, and a keen focus on operational efficiency, quality assurance, and continuous improvement. Key Responsibilities: • Oversee and supervise the day-to-day operations of the production floor, including scheduling, staffing, and workflow management. • Monitor production processes and performance metrics to identify areas for improvement and implement corrective actions as needed. • Coordinate with Materials Handling Teams to ensure the availability of raw materials and components for production. • Ensure compliance with safety regulations and company policies to maintain a safe working environment for all employees. • Train, mentor, and develop production staff to enhance their skills, knowledge, and performance. • Conduct regular performance evaluations, provide feedback, and address any issues or concerns within the production team. • Work with engineering and quality assurance teams to resolve technical issues, improve product quality, and optimize production processes. • Implement Kaizen tenets and continuous improvement initiatives to increase efficiency, reduce waste, and streamline operations. • Prepare regular reports on production performance, including key metrics such as production output, throughput, and efficiency. • Monitor production processes and equipment performance to identify areas for improvement and implement corrective actions as needed. • assist New Product Introduction (NPI) activities, including training and trial production. Benefits: • An opportunity to grow as a professional in a dynamic, fast growing, high impact industry; • The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world; • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy. We place great importance on sustaining a diverse, inclusive work environment. We believe that diversity (of race, gender, sexual orientation, religion, ethnicity, national origin, personality type, perspective, and all the other fascinating characteristics that make us different) enriches innovation and our competitiveness in the market. We strive to ensure diverse perspectives inform critical decisions, and we actively work towards ensuring all Greenlighters feel like they belong. We also know that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Greenlight recruits, employs, trains, compensates and promotes individuals based on experiences and demonstrated job performance, regardless of race, color, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, disability, or any other protected characteristic as established by law.
• Possess a degree in Electrical and Electronics engineering, manufacturing/industrial engineering. • Have a minimum 5 years work experience in the electronics industry, including 2 years in supervisory. • Demonstrate proven experience in a production supervisory role within the electronics manufacturing industry, with a strong comprehension of the CKD/SKD process and technology. • Have excellent stewardship and managerial skills, with the ability to inspire and motivate teams to achieve production goals. • Demonstrate solid knowledge of production planning, scheduling, and inventory management tenets and practices. • Have strong problem-solving and decision-making abilities with a focus on root cause analysis and continuous improvement • Possess excellent communication and people relations skills with the ability to interact effectively with employees at all levels of the organization. • Have the ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. • Demonstrate knowledge of quality management systems, lean manufacturing guidelines, and safety regulations. • Possess knowledge of Kaizen 6S Tenets • Have a comprehension of production machinery and proper assembly procedures. • Possess excellent knowledge of manufacturing safety protocols and regulations.
Location: Kenya The Territory Distribution Manager at Sun King will oversee growth of the Sun King Rider Network and expansion of distribution services for LPG and other products within Sun King’s portfolio. This role focuses on rider recruitment, performance oversight, rider grading based on service delivery, and quality assurance visits at customers’ homes. This is a field-based position where most time is spent within rider territories alongside Sun King Riders. Key Responsibilities: Rider Recruitment and Onboarding • Identify potential riders suitable for onboarding into the Sun King Rider Network. • Onboard riders delivering various products and services within the network. • Conduct required KYC checks for riders within assigned territories. • Maintain rider headcount above minimum thresholds to ensure daily order completion rates exceed 95%. Rider Retention • Develop initiatives that promote rider satisfaction and reduce attrition. • Work with internal teams to design strategies that improve rider earnings and productivity. • Implement engagement and retention initiatives for riders. Safety • Ensure riders have required PPE and safety equipment during operational hours. • Promote safe riding practices. • Engage internal and external stakeholders on safe riding initiatives. • Drive adoption of emerging practices within the riding community to strengthen safety standards. • Serve as the primary Sun King rider contact within assigned territories, representing the Rider Network in community discussions, local government forums, and related engagements. • Work with the procurement team to ensure timely payments for gas, cylinders, and related expenses in line with established credit terms. Performance Management • Conduct performance discussions with riders within assigned territories to ensure productivity targets are met. • Develop and maintain rider productivity tracking tools and dashboards. Expansion • Identify shops that meet requirements for LPG cylinder storage and distribution. Customer Experience • Coach agents on accuracy and professionalism when engaging with end customers. • Conduct refresher training sessions on customer service standards. • Develop rider CSAT, NPS, resolution time, and turnaround KPIs to strengthen customer satisfaction. • Act on customer feedback survey results to ensure issue resolution. • Conduct routine and ad-hoc customer check-ins to verify product quality and satisfaction. • Ensure timely and accurate resolution of customer concerns escalated from the field. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• Diploma in Supply Chain Management, Operations, Business Administration, Finance, IT, or a related field. • Experience in last-mile delivery operations. • Strong communication and stakeholder management capability. • Ability to operate effectively in a fast-paced and evolving environment. • Experience monitoring and evaluating operational changes on delivery efficiency and rider productivity. • Experience preparing reports and recommendations for senior management on delivery optimization initiatives.
Job Location: Kenya About the role: The role holder is a key member of the Digitization & Automation team. In this role, you will partner closely with our in-house tech team and business stakeholders to design, build, and implement intelligent, tech-enabled solutions that solve complex business bottlenecks. Key Responsibilities: • Proactively manage and resolve technical issues raised by the field team and stakeholders; conduct root-cause analysis (RCA) and partner with the internal development team to implement fixes. • Oversee the day-to-day functioning and monitoring of current products, managing configurations and change requests smoothly. • Translate business needs into clear documentation, creating use cases, flow charts, and mock screens for user, functional, and non-functional requirements. • Coordinate the rollout and expansion of new and existing products, features, and automations to new geographies and user groups, ensuring stakeholder queries are resolved. • Streamline business processes utilizing AI and modern automation tools. • Partner across cross-functional groups, contributing to the entire product lifecycle from initial design through development to launch. • Steer the testing of applications, solutions, and web panels at various stages of the product lifecycle. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry. • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Centre for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• Possess 3+ years of experience within product operations, product management, or a closely related tech-delivery domain. • Have excellent communication and project coordination skills. • Demonstrate practical proficiency with Excel, SQL, and AI productivity tools. • Are thoughtful, detail-oriented professional who takes pride in the quality and impact of their work. • Demonstrate strong problem-solving skills with a knack for digging into the root causes of technical hurdles.
Job Location: Nairobi, Kenya. About The Role: The Global Clean Cooking Marketing Strategist will lead the development and execution of global marketing strategies that drive awareness, adoption, average revenue per user (ARPU) and commercial success of clean-cooking solutions across diverse markets. The objective of this role is to: 1) Create strategies and campaigns to support sale of cooking equipment 2) Create strategies and campaigns to increase gas sales at customer homes 3) Create strategies and campaigns to increase the number of EOs selling cooking products and cooking gas. Key inputs to delivering these objectives is hinged on the development of a compelling clean cooking brand & marketing strategy, that will translate into on-ground execution initiatives that deliver strong customer growth, gas sales and everyday gas usage. This role involves strong collaboration with in-country Marketing teams, ensuring strong customer insights, compelling value propositions and consistent brand storytelling that accelerates growth and impact. If you love seeking solutions where they haven’t been built before, to unlock revenue opportunities you will thrive in this role. If you love cooking, that's a bonus! This role is central to scaling clean-cooking adoption across Sun King targeted markets - improving household health, reducing environmental impact and enabling energy independence for millions of families. The Global Clean Cooking Marketing Manager will shape how clean cooking is understood, valued and adopted in our markets. Key Responsibilities: Global Marketing Strategy & Planning • Develop and own the global brand & marketing strategy for clean-cooking products, aligned with company growth, profitability and impact objectives. • Selling clean cooking value proposition to ensure growth in average revenue per user (ARPU) from day 1. • Growing LTV to EOs, customers & installation riders to drive retention. • Spend time in-market to develop regional & localised nuances/roll-out of plans & adoption of strategy to unlock the clean cooking opportunities. • Data analytics to gather customer insights that lead to commercial goals impact: ability to structure data inputs, hypotheses, set up qualitative queries & surveys and assumptions and use data points to guide and to produce specific, accurate and relevant business commercial outcomes. • Ability to analyse historical customer data to recommend the best possible course of action or execution steps, resulting in measurable commercial impact. • Translate business goals into clear go-to-market strategies across priority regions and customer segments, based on customer data interrogation & queries. • Define global messaging, positioning, and value propositions for clean-cooking solutions. Go-to-Market & Campaign Execution • Lead global product launches and integrated marketing campaigns across digital, retail, field, and partner channels. • Create scalable campaign toolkits and playbooks that enable effective local market execution. • Partner with regional and country marketing teams to localize campaigns while maintaining global consistency. Customer & Market Insights • Drive deep understanding of clean-cooking consumers, usage behaviors, barriers to adoption, and cultural contexts. • Spend 50% to 60% of your time in the field, gathering qualitative and quantitative research to inform strategy development, messaging, pricing communication and channel strategy. • Monitor market trends, competitor activity, and policy or donor-driven dynamics affecting clean cooking. Brand, Communications & Content • Ensure consistent and compelling brand storytelling that communicates benefits such as cost savings, health, convenience, and environmental impact. • Oversee development of customer-facing content including sales materials, digital assets, retail POS, and educational tools. • Collaborate with communications and PR teams on thought leadership and impact narratives. Performance Management & Optimisation • Define success metrics and KPIs for campaigns, launches and on-going marketing programs at a global level as well as for in-market campaign measurement. • Track performance, generate insights and continuously optimise marketing effectiveness and ROI with in-market teams. • Report regularly to the VP of Marketing & Commercial/Sales team on KPIs measurement, ROI, market learnings and recommendations. • Develop and roll-out Clean Cooking marketing playbook, together with in-market Marketing teams across new market entries. Cross-Functional Collaboration • Work closely with the Regional Marketing Teams, Commercial/Sales, Product and Partnerships teams to ensure alignment from product development through to commercialisation. • Support sales teams with tools, training materials and insights to improve conversion, customer engagement and repeat usage. • Develop compelling agent propositions to retain & ensure continued agency performance. • Contribute marketing perspective to pricing, distribution and partnership decisions. Benefits: • Professional growth in a dynamic, rapidly expanding, high-social-impact industry • An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet. • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership. We place great importance on sustaining a diverse, inclusive work environment. We believe that innovation and understanding comes from diversity on every spectrum. We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state. Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results. We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.
• 8 to 12 years of marketing experience, with at least 3–5 years in a global or regional role. • Strong experience in consumer goods, energy access and LPG/ clean cooking solutions industries. • Proven success in developing and executing go-to-market strategies across multiple markets. • Excellent strategic thinking combined with hands-on execution capability. • Experience working with cross-cultural and geographically distributed teams. • Strong analytical skills with the ability to translate data into actionable insights. • Experience marketing products in emerging or frontier markets. • Familiarity with behavior-change marketing and affordability-driven propositions. • MBA or equivalent advanced degree.
International Rescue Committee is seeking an experienced and results-oriented Compliance Officer to join their team in Nairobi, Kenya. In this role, the successful candidate will execute key objectives within the Finance, Banking & Insurance sector, collaborate with cross-functional teams, and drive operational excellence.
• Screen and assess incoming complaints to determine appropriate course of action. • Draft investigation related documents and communications, including investigation plans, witness statements, and supporting materials. • Conduct interviews with complainants, subjects, and witnesses in accordance with established procedures. • Identify, collate, and analyze potential evidence to support investigation findings. • Prepare comprehensive investigation reports and present findings and recommendations. • Support and follow up on the implementation of corrective action plans. • Conduct system reviews in collaboration with relevant departments to identify compliance gaps. • Monitor the implementation of risk mitigation measures and track progress. • Coordinate with relevant departments to ensure timely responses to compliance audit requirements and recommendations. • Champion a culture of reporting on ethics and compliance concerns, including client responsiveness. • Support partnership management by reviewing and evaluating partner processes from a compliance perspective. • Review partner agreements and contracts to ensure alignment with IRC policies and procedures • Design and facilitate training sessions that promote a culture of integrity, ethics, and compliance. • Perform any other related duties as assigned • Bachelor’s degree in a relevant social science e.g. Criminal Justice/Criminology, sociology, law, finance or a comparable field.
Nairobi Central Hardware is seeking an experienced and results-oriented Telesales Representative to join their team in Nairobi, Kenya. In this role, the successful candidate will execute key objectives within the Information Technology & Software sector, collaborate with cross-functional teams, and drive operational excellence.
• Contact existing and prospective customers daily to generate sales opportunities. • Convert customer inquiries into confirmed sales orders. • Identify new sales opportunities within existing customer accounts. • Reactivate dormant customers through regular follow-up. • Build and maintain long-term customer relationships. • Achieve assigned monthly sales targets. • Increase customer purchase frequency and average order value. • Conduct follow-up calls after quotations to maximize conversion. • Serve as the primary contact for assigned customer accounts. • Develop strong relationships built on trust and professionalism. • Understand customer requirements and recommend suitable products. • Maintain regular communication with customers regarding promotions, stock availability, and new product introductions. • Ensure customers receive timely responses to all inquiries. • Minimum of a Bachelor Degree in Sales & Marketing, Customer Service, or related field. • Proven experience as a Telesales Representative or similar role in sales.
Knights Energy Limited is seeking an experienced and results-oriented Submit CVs to join their team in Nairobi, Kenya. In this role, the successful candidate will execute key objectives within the Information Technology & Software sector, collaborate with cross-functional teams, and drive operational excellence.
• Design and review complex solar PV systems (on-grid, off-grid, and hybrid). • Conduct site assessments, feasibility studies, and energy yield analyses. • Oversee the technical implementation of projects to ensure they meet quality and safety standards. • Collaborate with the sales and project management teams to deliver customized solutions for our clients. • Ensure compliance with local electrical codes and regulatory requirements. • Bachelor’s Degree in Electrical Engineering, Renewable Energy, or a related field. • Minimum of 5 years of experience in solar PV system design and installation. • Proficiency in PVsyst, AutoCAD, and other design software. • Strong analytical and problem-solving skills. • Identify and generate new business opportunities in the commercial, industrial, and residential sectors. • Develop and maintain strong relationships with key decision-makers and prospective clients. • Prepare and present tailored proposals and financial analyses to clients. • Meet and exceed quarterly and annual sales targets. • Stay updated on industry trends, competitor activities, and regulatory changes. • Bachelor’s Degree in Business, Marketing, or a related field.
Nairobi Central Hardware is seeking an experienced and results-oriented Procurement Manager to join their team in Nairobi, Kenya. In this role, the successful candidate will execute key objectives within the Information Technology & Software sector, collaborate with cross-functional teams, and drive operational excellence.
• Develop & implement procurement strategies & policies. • Manage the entire procurement process from requisition to delivery • Evaluate & select suppliers based on price, quality, & reliability • Establish & maintain relationships with key suppliers • Negotiate contracts, terms, & conditions with suppliers • Monitor supplier performance & resolve any issues or disputes • Bachelor’s degree in supply chain management, Business Administration, or related field. • Professional certification in procurement (e.g., CIPS) is an added advantage. • Minimum of 3 years of experience in procurement, preferably in the hardware industry. • Strong negotiation & communication skills. • Proficiency in procurement software & Microsoft Office Suite. Experience in using Tally. ERP Experience will be an added advantage. • Excellent analytical & problem-solving abilities. • Knowledge of local procurement regulations. • Excellent attention to detail & analytical skills • Good communicator
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