Customer Service Representative - French Speaking at ConSol Limited

Information is Power! Get new Jobs in your EmailEnter your Email below and click Subscribe: Subscribe Customer Service Representative - French Speaking at ConSol LimitedPosted on Tue 15th Sep, 2026 - hotnigerianjobs.com --- (0 comments) ConSol is the premier provider of Contact Centre Services and Business Process Outsourcing (BPO) Customer Management Solutions (CMS) in Nigeria. Our corporate vision as part of our efforts to deliver customer management solutions is Building Bridges, Creating Opportunities. Our Mission is to “Set customer-centric service standards through synergy, trust and excellence in a manner that would enhance the profitability of our stakeholders’. We are recruiting to fill the position below: Job Title: Customer Service Representative - French Speaking Location: Oshodi, Lagos Employment Type: Full-time Job Duties / Responsibilities / Accountabilities Handle customer complaints or enquiries via telephone, emails or text messages. Provide customers with needed information and support Make outbound calls. Receive inbound calls Ensure that customers/callers are satisfied. Gather information from customers. Consistently ensure call(outbound/inbound) quality Contributes to team effort by accomplishing related results as needed. Exhibiting competent product Knowledge. Promote good listening skills. Manage length of calls. Utilize computer technology to handle high volume of calls Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction Adherence to call script and call centre policies. Compile reports. Requirements Education Qualification: Minimum of an ND in Mass Communications or any related field. Professional Qualification: Relevant Contact centre operations certification. QAI Certified Contact Centre Agent. Experience: 1-2 years relevant work experience a the Contact Centre Working knowledge of appropriate CRM software and understanding of the Contact center industry. Application Closing Date 30th September, 2026. How to Apply Interested and qualified candidates should send their application to: apply@consollimited.com using the Job Title as the subject of the email. Share this job: Career News: INEC Begins Recruitment of Ad Hoc Staff for the 2027 General ElectionsIndependent National Electoral Commission (INEC) 2027 General Elections Nationwide Job Recruitment (5 Positions)Federal Road Safety Corps (FRSC) List of Successful Candidates in the 2026 Recruitment ExerciseFederal Government of Nigeria Job Recruitment (16 Positions)Dangote Cement Plc HEMM Operators Training ProgrammeIndependent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council ElectionsFederal Government of Nigeria Nationwide Engineering Mentorship Programme (Graduate Engineers & Skilled Artisans) - 11 PositionsNigeria Police Force (NPF) Massive Job Recruitment (29 Positions)Ahmadu Bello University (ABU) Massive Graduate and Exp. Academic and Non-academic Job Recruitment (286 Positions)Ahmadu Bello University (ABU) Non-academic Job Recruitment (14 Positions)Peoples Democratic Party (PDP) Massive Job Recruitment (29 Positions)University of Ibadan (UI) Massive Academic and Non-academic Job Recruitment (372 Positions)Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)Access Bank Plc Entry Level & Exp. Job Recruitment (5 Positions)Federal University of Health Sciences, Otukpo (FUHSO) Massive Academic and Non-academic Job Recruitment (384 Positions) Comments (0) Post a Comment Name: * Email: * Comment: *

• Handle customer complaints or enquiries via telephone, emails or text messages. • Provide customers with needed information and support • Make outbound calls. • Receive inbound calls • Ensure that customers/callers are satisfied. • Gather information from customers. • Consistently ensure call(outbound/inbound) quality • Contributes to team effort by accomplishing related results as needed. • Exhibiting competent product Knowledge. • Promote good listening skills. • Manage length of calls. • Utilize computer technology to handle high volume of calls • Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction • Adherence to call script and call centre policies. • Compile reports.