Support Engineer at Cobranet Limited

Information is Power! Get new Jobs in your EmailEnter your Email below and click Subscribe: Subscribe Support Engineer at Cobranet LimitedPosted on Thu 17th Sep, 2026 - hotnigerianjobs.com --- (0 comments) Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe. Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio. We are recruiting to fill the position below: Job Title: Support Engineer Location: Lekki, Lagos Employment Type: Full-time Job Description Provide technical support service via phone, email, and other channels as required to clients. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers. Ensure proper follow up and closure of all pending tickets. Interact with customers to provide and process information in response to complaints and inquiries. Escalate cases to another unit and follow up on the case. Ensuring incidents are documented in a professional manner using the available Customer Relationship Management (CRM). Personal Responsibilities Report to the Head of Department. Respond to client complaints in a proper and professional manner. Should maintain a high level of personal responsibility. Abide and apply the rules and regulations of the department and the company. Academic / Education Qualifications Preferred: B.Sc / HND / in Electrical Electronic Engineering / Computer Engineering / Computer Science Certifications: CCNA is preferred. MTCNA is preferred. Experience: 1 - 5 years work experience. Previous experience in support or IT department. Technical Skills: Investigate and troubleshoot customer problems by analyzing bandwidth graphs, packet loss. Basic routing & switching knowledge. Basic RF knowledge. Ability to resolve problems remotely. General Skills: Interpersonal relationship. Maintain a good communication and interaction with customers and colleagues. Self-learner. Communications skills, both verbal and written. Language Qualifications: Good verbal and writing skills in English are mandatory. Application Closing Date Not Specified. How to Apply Interested and qualified candidates should send their CV to: support.hire@cobranet.ng using the Job Title as the subject of the mail. Share this job: Career News: INEC Begins Recruitment of Ad Hoc Staff for the 2027 General ElectionsFederal Road Safety Corps (FRSC) List of Successful Candidates in the 2026 Recruitment ExerciseIndependent National Electoral Commission (INEC) Job Recruitment (5 Positions)Independent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council ElectionsFederal Government of Nigeria Nationwide Engineering Mentorship Programme (Graduate Engineers & Skilled Artisans) - 11 PositionsFederal University of Environment and Technology, Koroma / Sakpenwa Massive Graduate and Exp. Academic and Non-academic Job Recruitment (260 Positions)University of Abuja (Now Yakubu Gowon University, Abuja) Academic and Non-academic Job Recruitment (114 Positions)University of Maiduguri Teaching Hospital (UMTH) Job Recruitment (34 Positions)Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB) Job Recruitment (5 Positions)Peoples Democratic Party (PDP) Massive Job Recruitment (29 Positions)Nigerian Content Development and Monitoring Board (NCDMB) Oil and Gas Field Readiness Training Program (10,000 Openings)Southwestern University Nigeria Massive Academic and Non-Academic Job Recruitment (88 Positions)University of Ibadan (UI) Massive Academic and Non-academic Job Recruitment (372 Positions)Nigerian Air Force List of Successful Candidates for Direct Short Service Commission Course (DSSC) 34 / 2025 Zonal General Aptitude TestFederal University of Health Sciences, Otukpo (FUHSO) Massive Academic and Non-academic Job Recruitment (384 Positions) Comments (0) Post a Comment Name: * Email: * Comment: *

• Report to the Head of Department. • Respond to client complaints in a proper and professional manner. • Should maintain a high level of personal responsibility. • Abide and apply the rules and regulations of the department and the company. • Preferred: B.Sc / HND / in Electrical Electronic Engineering / Computer Engineering / Computer Science • CCNA is preferred. • MTCNA is preferred. • 1 - 5 years work experience. • Previous experience in support or IT department. • Investigate and troubleshoot customer problems by analyzing bandwidth graphs, packet loss. • Basic routing & switching knowledge. • Basic RF knowledge. • Ability to resolve problems remotely. • Interpersonal relationship. • Maintain a good communication and interaction with customers and colleagues.