Field Performance Monitoring Officer (Female) at Cobranet Limited

Information is Power! Get new Jobs in your EmailEnter your Email below and click Subscribe: Subscribe Field Performance Monitoring Officer (Female) at Cobranet LimitedPosted on Fri 18th Sep, 2026 - hotnigerianjobs.com --- (0 comments) Cobranet Limited; a reputable organization incorporated in 2003 and provides internet solutions. Our footprint and range of products have grown immensely since incorporation and we are proud to provide every segment of society with a reliable link to the digital universe. Our entire network topology is rugged, dynamic and fully redundant with negligible downtimes: content showing extremely high availability exceeding 99.5%. Our promise is to continue providing innovative solutions at the best feature-to-price and service-to-price ratio. We are recruiting to fill the position below: Job Title: Field Performance Monitoring Officer (Female) Location: Lagos Employment Type: Full-time Department: Field Department Reports To: Head of Field Department Job Summary The Field Performance Monitor is responsible for overseeing the performance of the Field department. This role ensures that coordinators adhere to established procedures and policies, prepares daily performance reports for the head of the department, identifies delays in ticket updates, and monitors the performance of engineers on-site. The Field Performance Monitor will also investigate escalated cases and provide insights into areas for improvement. Additionally, the role requires preparing and conducting regular training for the team, identifying weaknesses, and ensuring continuous improvement. Field Performance Monitor – Job Description Training and Development: Prepare regular training sessions for the FOC team. Identify weaknesses in team performance and develop training programs to address them. Ensure the team is up-to-date with the latest procedures, policies, and technologies. Compliance and Improvement: Ensure compliance with all FOC policies and procedures. Recommend process improvements to enhance the efficiency and effectiveness of field operations. Key Responsibilities Performance Monitoring: Continuously monitor the performance of the FOC department. Ensure coordinators follow departmental procedures and policies. Identify and report any deviations from established standards. Reporting: Prepare and submit daily performance reports for the head of the department. Include detailed analysis of team performance and individual engineer performance. Ticket Management: Track and catch delays in updating tickets by coordinators. Ensure timely and accurate ticket updates to reflect the current status of field operations. Team Performance: Collaborate with coordinators to identify engineers who are not performing well on-site. Provide feedback and recommendations for performance improvement. Case Investigation: Investigate escalated cases thoroughly to determine the root cause of issues. Document findings and propose solutions to prevent future occurrences. Qualifications Bachelor’s Degree in business administration, Operations Management, Telecommunications, Information Technology, or a related field. Proven experience in operations management, preferably within a similar environment. Basic knowledge of telecommunications and IT. Strong analytical skills with the ability to prepare detailed performance reports. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks simultaneously. Strong problem-solving skills and attention to detail. A female is preferable for gender equality. Key Competencies: Analytical Thinking Attention to Detail Communication Skills Problem Solving Time Management Team Collaboration Compliance Orientation Training and Development Application Closing Date 30th September, 2026. How to Apply Interested and qualified candidates should send their CV to: recruitment@cobranet.ng using the Job Title as the subject of the mail. Share this job: Independent National Electoral Commission (INEC) 2027 General Elections Nationwide Job Recruitment (5 Positions)Federal Road Safety Corps (FRSC) List of Successful Candidates in the 2026 Recruitment ExerciseIndependent National Electoral Commission (INEC) Nationwide Job Recruitment (7 Positions)Federal Road Safety Corps (FRSC) Job Recruitment (17 Positions)Independent National Electoral Commission (INEC) Job Recruitment (5 Positions)Federal Government of Nigeria Nationwide Engineering Mentorship Programme (Graduate Engineers & Skilled Artisans) - 11 PositionsNigeria Police Force (NPF) Massive Job Recruitment (29 Positions)Federal University of Environment and Technology, Koroma / Sakpenwa Massive Graduate and Exp. Academic and Non-academic Job Recruitment (260 Positions)University of Maiduguri Teaching Hospital (UMTH) Job Recruitment (34 Positions)Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB) Job Recruitment (5 Positions)Erisco Foods Limited Job Recruitment (9 Positions)Peoples Democratic Party (PDP) Massive Job Recruitment (29 Positions)Southwestern University Nigeria Massive Academic and Non-Academic Job Recruitment (88 Positions)University of Ibadan (UI) Massive Academic and Non-academic Job Recruitment (372 Positions)Nigerian Air Force List of Successful Candidates for Direct Short Service Commission Course (DSSC) 34 / 2025 Zonal General Aptitude Test Comments (0) Post a Comment Name: * Email: * Comment: *

• Continuously monitor the performance of the FOC department. • Ensure coordinators follow departmental procedures and policies. • Identify and report any deviations from established standards. • Prepare and submit daily performance reports for the head of the department. • Include detailed analysis of team performance and individual engineer performance. • Track and catch delays in updating tickets by coordinators. • Ensure timely and accurate ticket updates to reflect the current status of field operations. • Bachelor’s Degree in business administration, Operations Management, Telecommunications, Information Technology, or a related field. • Proven experience in operations management, preferably within a similar environment. • Basic knowledge of telecommunications and IT. • Strong analytical skills with the ability to prepare detailed performance reports. • Excellent communication and interpersonal skills. • Ability to work under pressure and handle multiple tasks simultaneously. • Strong problem-solving skills and attention to detail. • A female is preferable for gender equality.