Customer Service Agent

10 Aug 2026 Customer Service Agent – Check-IN at Skyward Express Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Post a Job Company: Skyward Express Location: Kenya State: Migori Job type: Full-Time Job category: Customer Service Jobs in Kenya Resubmit your Resume Today. Click Here to Start

• Diploma or bachelor’s degree in aviation management, Travel & Tourism, Business Administration, Customer Service, or a related field. • At least two (2) years’ experience in airline passenger handling, airport operations, or a similar cus- tomer service role. • Mandatory knowledge and practical experience in Global Distribution Systems (GDS), with Zenith GDS proficiency being highly preferred. • Sound knowledge of airline passenger handling procedures and aviation safety and security stan- dards. • Excellent customer service, communication, and interpersonal skills. • Ability to work effectively in a fast-paced operational environment. • Fluency in English and Kiswahili. • Deliver safe, efficient, and customer-focused passenger han- dling services by managing check-in, boarding, baggage pro- cessing, and arrival operations in accordance with Skyward Air- lines’ operational procedures and aviation regulatory standards.