Store Manager

As the Store Manager, you will be responsible for the day-to-day operations and overall performance of the store. As the Store Manager, you will be responsible for the day-to-day operations and overall performance of the store. You’ll lead and inspire a team of passionate individuals to deliver exceptional customer experiences, drive sales, and ensure the store reflects the high standards of the Apple brand. Key Responsibilities: ● Lead, mentor, and develop your store team to perform at their best. ● Ensure the store consistently meets or exceeds unit, financial, and developmental targets. ● Maintain an in-depth understanding of Apple products and solutions to create a store synonymous with everything Mac in the eyes of your customers. ● Manage all in-store operations, including staffing, stock, merchandising, and customer experience. ● Collaborate cross-functionally with regional and head office teams. ● Analyse and report on store performance, trends, and customer insights. ● Uphold high standards in visual merchandising and brand representation. ● Drive operational excellence and identify areas for continuous improvement. Minimum Requirements: ● Completed Kenya Certificate of Secondary Education (KCSE). (Tertiary Qualification would be advantageous) ● Minimum 5 years experience leading large teams in a high-turnover, complex retail environment. ● Strong leadership and matrix management skills with the ability to drive collaboration across multiple departments. ● Excellent communication and interpersonal skills. ● Proven ability to work in a fast-paced, agile environment while maintaining strategic oversight. ● Demonstrated track record of achieving sales targets and delivering outstanding customer service. ● Strong operational and reporting skills, with experience using data to make informed decisions. Why Work with Us? ● Be part of a premium brand with global recognition. ● Grow your career in an innovative and supportive environment. ● Lead a passionate team committed to excellence

• As the Store Manager, you will be responsible for the day-to-day operations and overall performance of the store. • As the Store Manager, you will be responsible for the day-to-day operations and overall performance of the store. You’ll lead and inspire a team of passionate individuals to deliver exceptional customer experiences, drive sales, and ensure the store reflects the high standards of the Apple brand. Key Responsibilities: • Lead, mentor, and develop your store team to perform at their best. • Ensure the store consistently meets or exceeds unit, financial, and developmental targets. • Maintain an in-depth understanding of Apple products and solutions to create a store synonymous with everything Mac in the eyes of your customers. • Manage all in-store operations, including staffing, stock, merchandising, and customer experience. • Collaborate cross-functionally with regional and head office teams. • Analyse and report on store performance, trends, and customer insights. • Uphold high standards in visual merchandising and brand representation. • Drive operational excellence and identify areas for continuous improvement. Minimum Requirements: • Completed Kenya Certificate of Secondary Education (KCSE). (Tertiary Qualification would be advantageous) • Minimum 5 years experience leading large teams in a high-turnover, complex retail environment. • Strong leadership and matrix management skills with the ability to drive collaboration across multiple departments. • Excellent communication and interpersonal skills. • Proven ability to work in a fast-paced, agile environment while maintaining strategic oversight.