Border Trade Manager

21 Jul 2026 Border Trade Manager at Yalelo Zambia

• Identify, prospect and onboard new customers within targeted cross-border markets, building a strong and sustainable customer pipeline; • Increase cross-border customer traffic, sales volumes and repeat purchases through Yalelo border stores; • Develop relationships with wholesalers, distributors, retailers, traders, HORECA operators and institutional customers; • Conduct regular customer and market visits to identify new business opportunities and strengthen relationships with existing customers; • Develop larger-volume customers with the potential to become structured export, wholesale or distribution accounts; • Deliver agreed monthly sales volume, revenue, customer-acquisition and market-development targets; • Develop sales forecasts and market plans while monitoring performance and implementing corrective actions where required; • Gather and report market intelligence on competitor pricing, product availability, customer preferences, demand trends and emerging opportunities; • Work closely with border-store teams, Sales Operations, Supply Chain, Logistics, Finance and Marketing to support product availability and effective customer fulfilment; • Ensure all business is conducted within approved pricing, margin, payment, credit and commercial guidelines; • Maintain accurate customer records, opportunity pipelines, sales forecasts and activity reports, ensuring information is submitted within agreed timelines;