Head of IT Department

No detailed description provided.

• Develop and implement IT strategies, policies, and procedures aligned with COPEDU Plc’s strategic objectives. • Lead the Bank’s digital transformation initiatives and technology innovation programs. • Oversee the management and maintenance of IT infrastructure, networks, hardware, software, and core banking systems. • Ensure the availability, reliability, and performance of all IT systems and services across the institution. • Manage system upgrades, integrations, and technology enhancements to support business growth. • Ensure the security, integrity, confidentiality, and availability of organizational data and information systems. • Develop and enforce information security policies, standards, and controls to mitigate cyber risks. • Conduct IT risk assessments and implement appropriate mitigation and security measures. • Ensure compliance with banking regulations, data protection laws, and IT governance frameworks. • Oversee business continuity, disaster recovery, backup, and system recovery processes. • Manage IT operations, including incidents, problems, change, and configuration management processes. • Ensure efficient IT service delivery and provide effective technical support to all users and branches. • Lead the planning, implementation, and monitoring of IT and digital transformation projects. • Manage cloud infrastructure, system automation, and modern technology platforms to improve operational efficiency. • Promote the adoption of emerging technologies and digital solutions to enhance customer experience and service delivery.