Relationship Manager – Institutional Banking at Bank of Africa Kenya Limited

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• Continuously monitor institutional, developmental agency relationships to ensure that clients are satisfied with BOA service/ partnership. • Anticipate, analyze and respond to the various current and future needs of the targeted Institutions. • In liaison with the Head, Institutional Banking, identify other potential Institutions, parastatals, Government ministries, donor and Developmental Agencies with whom we can partner/do business and who can benefit from our mix of products and services. • In liaison with the Head, Institutional Banking, prepare pre-visit report/facts and a calling program for the targeted Institution/s. • Ensure an effective call program to new and assigned clients is maintained and executed, assessing possible needs of the targeted clients/Institutions and identify other cross selling opportunities. • Identify, cultivate, and develop business relationships among the targeted Institutions, Government ministries, Developmental Agencies and respond as appropriate with a suitable product package based on the analysis of the Institution’s needs. • Identify and develop new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors. • Monitor and proactively manage expiring limits for loans & trade instruments. • Market aggressively for project funds & Developmental Agency funds prior to disbursements to various targeted projects. • Market for sustainable growth and overall stability on the liabilities and asset side of the bank’s balance sheet through growth of current account/collection business as well as wholesale deposits from institutional clients (sector focus will be stated on KPI). • Synergies with various stakeholders to grow the bank’s business • Initiate and monitor customer/Bank contact at all levels and functions, ensuring that customers enjoy the highest standards of service. • Monitor counter services for collection business/institutional/asset clients. • Monitor relationships on a day-to-day basis to ensure good customer service on the maintenance of SLA. • A degree in a business-related field i.e., Bachelor of Commerce, Business Administration, Economics or Banking/Finance OR its equivalent.