No detailed description provided.
• Develop and execute a comprehensive collections and recoveries strategy aligned to overall business objectives. • Ensure full cascading of strategy, KPIs and performance expectations across the team. • Lead high-performance initiatives that strengthen productivity, motivation and accountability. • Leverage data analytics, customer insights and portfolio trends to optimize recoveries and minimize impairments. • Continuously review and improve policies, processes and systems to enhance operational efficiency. • Design and implement effective tools for real-time reporting, action tracking and customer service management. • Identify high-risk late-stage accounts and implement decisive strategies for rehabilitation or asset realization. • Develop competitive incentive programs that drive strong staff performance and collections results. • Oversee asset realization processes in secured collections to ensure profitability and adherence to policy. • Manage and strengthen relationships with regulators, partners, legal service providers and other key stakeholders.
Posted
September 19th, 2026
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Company
TopFloor
Location
Zambia
Deadline
October 19th, 2026
in 12 days