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5 Aug 2026 Submit CVs – Latest Recruitment at Standard Bank Group Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Post a Job Company: Standard Bank Group Location: Kenya State: Nairobi Job type: Full-Time Job category: Graduates Jobs in Kenya Resubmit your Resume Today. Click Here to Start

• First Degree • Business Commerce, Communication, Marketing or realted field • A minimum of 7 years’ relevant experience in client experience, communications, change management, employee engagement, internal communications, or a related business enablement role. • Demonstrated experience in translating client insights, customer feedback, complaints data, and service performance trends into targeted communication, engagement, and enablement initiatives that drive improved customer outcomes. • Strong written and verbal communication skills, with a proven ability to engage, influence, and manage stakeholders at all levels, while effectively translating complex concepts into clear and compelling messages for diverse audiences. • Proven track record in planning, coordinating, and executing client experience initiatives, communication campaigns, change management programmes, or service improvement interventions that support adoption, reinforce service standards, and enhance the overall client experience. • Experience designing and delivering employee engagement, learning, awareness, or capability-building initiatives that promote customer-centric behaviours and embed a client-focused culture across the organisation • Directing People • Embracing Change • Generating Ideas • Providing Insights • Taking Action • Team Working • Upholding Standards • Client Knowledge