WASH Technical Advisor, Operations and Maintenance at Splash International

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• Support country teams to implement Splash’s sustainable O&M strategy across country workplans, including Ethiopia, Zambia, and Malawi • Translate the global strategy into action plans, tools, decision gates, and country-ready guidance for pilot, delivery, and exit phases • Working closely with country-based technical staff, track O&M readiness across school cohorts, service providers, utilities, and government counterparts, adapting approaches based on implementation evidence • Support national and sub-national O&M financing discussions, including Operating Expenses (OPEX) commitments and “who does and who pays” matrices • Build templates for O&M roles, budgets, decision rights, escalation routes, and handover conditions • Monitor whether government and school-level commitments are documented, actionable, and aligned with Splash’s exit criteria • Partner with country leadership to embed O&M into education, water, utility, and municipal planning processes wherever feasible • Identify and prioritize O&M partners: service providers, utilities, technical partners, and local implementers • Advance global partner conversations into agreements covering scope, service levels, roles, and costs • Support country teams to develop service agreements and contracts that define responsibilities, performance expectations, and handover conditions • Manage global O&M partner relationships, tracking commitments and escalating delivery and/or performance issues • 7+ years in WASH, infrastructure sustainability, municipal service delivery, public systems strengthening, operations, maintenance, or utilities. • Demonstrated experience managing complex workstreams across government counterparts, local partners, service providers, and technical teams. • Strong grounding in O&M systems: preventive and reactive maintenance, lifecycle costing, service standards, and handover planning. • Track record developing tools, SOPs, workplans, dashboards, or implementation frameworks that help teams execute consistently.