Job Purpose Statement Responsible for supporting the development, enhancement, approval and performance monitoring of insurance products to ensure the portfolio remains customer-led, commercially viable, compliant and aligned to business strategy. Duties and Responsibilities Product Development (60%) Coordinate end-to-end product development and enhancement. Conduct market, customer and competitor analysis. Develop product concepts, business cases and implementation plans. Coordinate pricing, policy wording, documentation and launch readiness. Support testing, post-launch reviews, performance reporting and product governance. Maintain product registers, approvals and regulatory documentation. Audit & Compliance (15%) Coordinate regulatory filings and internal approvals. Ensure compliance with IRA requirements, policies and governance standards. Maintain audit-ready records and monitor regulatory changes. Customer Focus (15%) Promote customer-centric product design and Treating Customers Fairly principles. Gather customer and distributor feedback. Collaborate across functions to improve products and service delivery. Learning & Growth (10%) Complete required learning hours and development programmes. Qualifications Bachelor’s degree in Business, Insurance, Actuarial Science, Statistics, Finance, Marketing or related field. Actuarial qualification in progress required. Insurance qualification (AIIK/ACII or equivalent) is an added advantage. Experience Minimum 5 years’ experience in product development, underwriting, product management, business development or related insurance roles. Competencies Customer Focus; Product & Commercial Acumen; Analytical Thinking; Planning & Execution; Stakeholder Management; Governance & Compliance; Communication; Innovation & Continuous Improvement.
• Coordinate end-to-end product development and enhancement. • Conduct market, customer and competitor analysis. • Develop product concepts, business cases and implementation plans. • Coordinate pricing, policy wording, documentation and launch readiness. • Support testing, post-launch reviews, performance reporting and product governance. • Maintain product registers, approvals and regulatory documentation. • Coordinate regulatory filings and internal approvals. • Ensure compliance with IRA requirements, policies and governance standards. • Maintain audit-ready records and monitor regulatory changes. • Promote customer-centric product design and Treating Customers Fairly principles. • Gather customer and distributor feedback. • Collaborate across functions to improve products and service delivery. • Bachelor’s degree in Business, Insurance, Actuarial Science, Statistics, Finance, Marketing or related field. Actuarial qualification in progress required. Insurance qualification (AIIK/ACII or equivalent) is an added advantage. • Minimum 5 years’ experience in product development, underwriting, product management, business development or related insurance roles. • Customer Focus; Product & Commercial Acumen; Analytical Thinking; Planning & Execution; Stakeholder Management; Governance & Compliance; Communication; Innovation & Continuous Improvement.
Posted
September 19th, 2026
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Company
NCBA Group
Location
Kenya
Deadline
October 19th, 2026
in 12 days