Speed Super User at Platinum Outsourcing and Logistics

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• Act as the primary SPEED system expert and point of contact for warehouse operations. • Ensure all warehouse transactions are accurately and timely processed in SPEED. • Monitor system transactions and identify errors, discrepancies, duplicate entries, and data inconsistencies. • Support users in resolving SPEED-related operational and transactional issues. • Train and coach new and existing SPEED users on system procedures and best practices. • Monitor user compliance with approved SPEED processes and controls. • Conduct regular reconciliation of SPEED records against physical stock and warehouse documentation. • Investigate system and inventory variances and escalate unresolved issues appropriately. • Coordinate with IT/SPEED support teams on system faults, access issues, bugs, and required system changes. • Maintain proper control over user access and ensure system permissions align with assigned responsibilities. • Support system testing, upgrades, process changes, and implementation of new SPEED functionalities. • Generate and review SPEED reports to support warehouse operations, inventory control, and management decision-making. • Ensure proper audit trails and documentation for all system transactions and adjustments. • Support stock-taking exercises, audits, investigations, and reconciliation processes. • Identify opportunities to improve warehouse processes through effective use of SPEED.