Central Loan Recovery Officer

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• Monitors overdue and defaulted loans to timely provide recommendation on measure to be taken. • Ensures that all procedures regarding delinquent loans are adhered to. • Prepares reports of overdue loans to internal and external stakeholders. • Works closely with the loan recovery officers at branches to get more information on the reasons for late repayments and decides on measures and next steps. • Conducts home and/or business site visits to those overdue and/or defaulted members. • Takes over responsibility for late repayments. • Interacts with lawyers and proceed mortgage receivership process in RDB EMRS. • Performs any other tasks requested by Head of Credit. • Bachelor’s degree in finance and banking, accounting, or any relevant field. • Minimum one year of work experience in credit function in the financial industry, preferably microfinance institutions. • Good understanding of the bank’s branch operations, rules and regulations, laws, granting loans, and credit risk management. • Strong analytical and problem-solving skills., and computer skills • Good negotiation, interpersonal and convincing skills. • Patience and understanding of emotions to deal with members and SACCO staff. • Ability to make fair and ethical decisions in tough circumstances.