Relationship Manager Consumer & Agriculture Sector (CIB)

No detailed description provided.

• Spend a minimum of 75% of available time visiting existing and new to bank customers. • Develop an account relationship plan for key customers including sales, account plans, hunting list and contact strategy. • Work with specialist product teams like Trade Finance, Debt, Cash and Treasury to maximize sale of these products to corporate customers: • Be instrumental in ensuring effective collaboration across local, regional, and global stakeholders in driving business growth. • Achieve agreed sales targets for liabilities, assets, and income. • Develop and implement proactive calling program (both face to face and telephonic for existing and potential customers) • Create a lead base of external target market through business networking through attending relevant social events, seminars, trade shows and industry events. • Timelessly deal with, and find, resolutions for corporate customer complaints • Determine the products that are most effective in meeting customers’ needs and be able to sell these, at short notice, both reactively and proactively • Monitor and ensure adherence to risk service standards. • Produce all reports on Salesforce for scheduled significant business meetings and ensure all deals are loaded and timeously updated on the Consumer and Agri Pipeline Tool. • Actively engage borrowing corporate customers in obtaining relevant documentation for annual and/or interim review of their credit facilities • Pricing and negotiation of the bank’s products with existing and potential customers Business Management: – (15%) Outputs: • Manage and control portfolio within agreed credit limits. • Maintain a high standard of operational control including adherence to Risk Management Control Document (RMCD) guidelines, KYC and STM procedures and other bank policies.