No detailed description provided.
• Ensure proper management of the customer service desk. • Handle all enquiries and relate directly with customers. • Assists to cross sell bank’s products and services. • Timely account opening and issuance of welcome pack to customers. • Ensure that banking hall is clean at all times and well stocked • Customer delivery service index. • Turn around time in serving customers. • Number of products and services sold. • Volume of transactions against Budget number. • Customer complaints/compliments • Minimum of a first degree in a business related field from a recognized University with at least a Credit or better. • Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English • ZAQA verified certificates • Minimum experience – 1-3 years relevant experience • Banking operations, policies and procedures
Posted
September 19th, 2026
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Company
UBA
Location
Zambia
Deadline
October 19th, 2026
in 12 days