Spare Parts Engineer at Synkron International

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• Deal Desk Ownership & Commercial Coordination: Serve as the primary deal desk owner for spare parts opportunities, managing the entire quotation lifecycle from inquiry to final approval, coordinating internal approvals including pricing validation and commercial sign-off, and maintaining accurate deal records and pipeline visibility. • Technical Quotation Development: Analyze client requests and technical specifications, identify appropriate spare parts or engineering solutions, and generate technically sound quotations that reflect accurate specifications and commercial pricing, in collaboration with suppliers and manufacturers to validate part compatibility and availability. • Client Request Management (Contact Center Function): Serve as a technical first point of contact for spare parts inquiries from clients, managing and responding to requests received through the contact center, providing prompt technical clarification and solution recommendations, and escalating complex engineering issues to technical specialists where necessary. • Supplier & Vendor Coordination: Liaise with manufacturers and suppliers to confirm spare part availability, specifications, and pricing, source alternative parts where original components may be unavailable or delayed, and maintain supplier relationships to ensure reliable sourcing channels. • Logistics Coordination: Work closely with internal operations and logistics teams to coordinate the dispatch of spare parts, liaise with freight and logistics partners to ensure timely shipment, and monitor order fulfillment timelines while addressing delivery challenges proactively. • Deal Approval & Commercial Governance: Ensure all quotations pass through the appropriate internal approval processes, maintain compliance with Synkron’s pricing policies and margin requirements, validate deal documentation, and support the commercial team in closing deals efficiently. • Pipeline & Opportunity Management: Maintain visibility of spare parts opportunities and deal pipeline, track deal progress from inquiry to order confirmation, and identify bottlenecks in the quotation or approval process and implement improvements. • Cross-Functional Collaboration: Work closely with business development engineers to support client opportunities, collaborate with operations, logistics, procurement, and finance to ensure seamless execution, and contribute to cross-business-unit projects where spare parts solutions are required • Bachelor’s degree in Mechanical Engineering, Mechatronic Engineering, Electrical Engineering, or a related engineering discipline. • 3–5 years of experience in engineering sales support, spare parts management, or technical commercial roles. • Experience in industrial spare parts, manufacturing, or engineering solutions environments. • Experience in quotation management and supplier coordination. • Ability to interpret technical drawings, equipment manuals, bills of materials (BOM), and engineering specifications to accurately identify spare parts required by clients. • Strong understanding of mechanical, electrical, and automation components commonly used in industrial systems. • Ability to develop detailed, technically accurate quotations that reflect both technical and commercial viability.