Refurbishment Line Manager

<div><!--block--><strong>Job Location: Arusha, Tanzania<br><br>About the Role:<br></strong><br>The Refurbishment Line Manager oversees end-to-end refurbishment operations in Tanzania facilities, ensuring that returned and recovered solar products are efficiently assessed, repaired, graded, and returned to a saleable condition. This role also encompasses full inventory accountability for spare parts, refurbished goods, and field return goods — maintaining accurate stock records, minimising losses, and ensuring materials are available to sustain uninterrupted refurbishment throughput. The role requires strong operational management skills, hands-on technical expertise, and a focus on continuous improvement.</div> Key Responsibilities: <div><!--block--><strong>Operations Management</strong></div><ul><li><!--block-->Plan, organise, and oversee daily refurbishment line and After Sales warehouse operations.</li><li><!--block-->Set and monitor production targets to ensure throughput, quality, and turnaround time (TAT) KPIs are consistently achieved.</li><li><!--block-->Manage the end-to-end flow of returned products — from intake and diagnostics through repair, grading, and dispatch.</li><li><!--block-->Coordinate closely with logistics, warehouse, and supply chain teams to ensure smooth material flow.</li></ul><div><!--block--><strong>Inventory Management</strong></div><ul><li><!--block-->Maintain accurate and up-to-date inventory records for spare parts, refurbished goods, and field return goods across all locations.</li><li><!--block-->Oversee the intake, logging, and classification of all field return goods, ensuring proper condition assessment and traceability from receipt to final disposition.</li><li><!--block-->Manage spare parts inventory to ensure adequate stock levels for uninterrupted refurbishment operations while minimising excess or obsolete inventory.</li><li><!--block-->Implement and enforce stock control processes, including cycle counts, periodic stock audits, and reconciliation of physical versus system inventory.</li><li><!--block-->Work with procurement and supply chain teams to forecast spare parts requirements based on return volumes and repair trends.</li><li><!--block-->Ensure refurbished goods are properly graded, labelled, and stored, with clear visibility of available stock ready for redeployment or resale.</li><li><!--block-->Identify and escalate inventory discrepancies, shrinkage, or losses, and implement corrective actions.</li></ul><div><!--block--><strong>Team Management &amp; Development</strong></div><ul><li><!--block-->Manage, coach, and develop technical and non-technical teams within the Refurbishment Centre function.</li><li><!--block-->Conduct regular performance reviews, identify skill gaps, and facilitate development plans.</li><li><!--block-->Foster a culture of accountability, safety, cross-functional partnership, and continuous improvement on the shop floor.</li></ul><div><!--block--><strong>Quality Assurance</strong></div><ul><li><!--block-->Implement and enforce quality control standards at every stage of the refurbishment process.</li><li><!--block-->Oversee product grading frameworks to ensure accurate classification of refurbished units.</li><li><!--block-->Investigate and resolve quality concerns or recurring defect trends through structured root cause evaluation.</li><li><!--block-->Process Improvement &amp; Reporting</li><li><!--block-->Identify opportunities to improve efficiency, reduce waste, and lower refurbishment costs.</li><li><!--block-->Maintain accurate operational records and produce regular reports on output, quality, inventory, and costs.</li><li><!--block-->Contribute to the implementation of new systems, tools, and processes as the refurbishment programme scales.</li></ul><div><!--block--><strong>Health, Safety &amp; Compliance</strong></div><ul><li><!--block-->Ensure the refurbishment facility operates in full compliance with health, safety, and environmental regulations.</li><li><!--block-->Conduct regular safety audits and maintain a safe working environment for all team members.</li><li><!--block-->Manage the disposal of non-recoverable components in line with e-waste and local regulatory requirements.</li></ul> Benefits: <ul><li><!--block-->Professional growth in a dynamic, rapidly expanding, high-social-impact industry</li><li><!--block-->An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.</li><li><!--block-->A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.</li><li><!--block-->Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.</li></ul><div><!--block--><br></div><div><!--block--><strong>We place great importance on sustaining a diverse, inclusive work environment.</strong>&nbsp;</div><div><!--block--><br></div><div><!--block-->We believe that innovation and understanding comes from diversity on every spectrum.&nbsp; We work to make sure every Sun King team member knows that they belong, knowing that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.</div><div><!--block--><br></div><div><!--block-->Sun King recruits, employs, trains, compensates and promotes people based on their experience, skills, effort, and results.&nbsp; We explicitly prohibit discrimination on the basis of race, religion, caste, national origin, color, gender, marital status, family structure, sexual orientation, HIV/AIDS status, or disability.</div><div><!--block--><br><br><br></div><div><!--block--><br></div>