Fleet Maintenance & Accident Officer

29 May 2026 Fleet Maintenance & Accident Officer at SAM Zambia

• Coordinate accident response processes, including receiving accident reports, collecting supporting documents, following up police reports, and ensuring timely internal reporting. • Liaise with insurers, assessors, garages, workshops, drivers, and management on accident-related matters. • Track all accident cases from initial report up to repair completion, insurance decision, excess payment, vehicle release, and redeployment. Vehicle Codes & Driving Laws • Coordinate vehicle repairs, breakdown response, routine servicing, inspections, and maintenance follow-ups. • Maintain accurate records of vehicle faults, repairs, service history, accident cases, quotations, invoices, garage updates, and job cards. • Follow up workshops and mechanics to ensure repairs are completed within agreed timelines. • Assist in monitoring vehicle condition, cleanliness, roadworthiness, mileage, tyres, brakes, lights, oil, water, and general mechanical condition. • Report recurring mechanical problems, driver negligence, poor vehicle handling, or maintenance abuse. • Assist with spare parts sourcing, quotation follow-up, and documentation where required. • Support the Fleet Manager in ensuring high vehicle uptime, reduced downtime, proper documentation, and disciplined fleet control. • Conduct field visits where required to inspect vehicles, follow up workshops, attend breakdowns, or assist with accident documentation. • Prepare regular maintenance, accident, repair, and vehicle status reports. • Minimum of 2 years’ experience in fleet operations, vehicle maintenance coordination, accident handling, insurance claims, garage/workshop follow-up, or a related field. • Diploma or Degree in Transport & Logistics, Insurance, Automotive Engineering, Operations Management, Business Administration Or related field. • Valid driver’s license is required.