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• Support end-to-end implementation and post-go-live operations of the Hospital Management Information System (HMIS) across Level 5 and Level 6 public health facilities, ensuring smooth deployment, user adoption, and stabilization in line with MOH/DHA requirements and project go-live timelines. • Support facility-level Hospital Management Information System (HMIS) rollout activities, including site readiness assessments, master data preparation, system configuration, and cutover execution. • Coordinate and execute User Acceptance Testing (UAT) activities by preparing test scripts, managing defect logs, validating system fixes, and facilitating business sign-off. • Deliver end-user training, super-user enablement, and on-site floor support across clinical and administrative modules, including Outpatient (OPD), Inpatient (IPD), Pharmacy, Laboratory, Radiology, Billing, and Stores. • Provide go-live and hypercare support by performing issue triage, coordinating escalations to L2/L3 support teams, and maintaining daily issue logs and implementation status reports. • Support integration testing and validation activities involving SHA/SHIF workflows, eligibility verification, claims processing, and third-party systems such as Laboratory Information Systems (LIS), Radiology Information Systems (RIS/PACS), ERP platforms, and other healthcare applications. • Monitor and report implementation readiness using Go-Live checklists, show-stopper assessments, Go/No-Go criteria, and project risk registers, escalating issues to the Project Manager where necessary. • Support mock cutover exercises, dry-run activities, and data migration verification, including patient master records, item masters, tariffs, opening balances, and transactional data. • Assist in transitioning production support to the Service Desk, NOC, and SOC teams by preparing Standard Operating Procedures (SOPs), runbooks, knowledge base articles, and operational handover documentation. • Liaise effectively with hospital leadership, Ministry of Health (MOH), Digital Health Agency (DHA), implementation partners, vendors, and other project stakeholders to ensure successful project execution. • Prepare and maintain implementation documentation, including meeting minutes, action trackers, issue logs, risk registers, status reports, and project progress updates. • Monitor implementation milestones, deliverables, and key performance indicators, proactively identifying and escalating implementation risks. • Contribute to continuous improvement initiatives by identifying process optimization opportunities, documenting lessons learned, and recommending enhancements to HMIS implementation methodologies. • Bachelor’s degree in Health Informatics, Information Technology, Computer Science, Health Information Management, Nursing, Clinical Medicine, or a related field. • Minimum of 2 years’ experience implementing Hospital Management Information Systems (HMIS), Electronic Medical Records (EMRs), or other digital health solutions within hospital environments.