Customer Relations Officer

21 Aug 2026 Customer Relations Officer at Employd Staffing Solution Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Post a Job Company: Employd Staffing Solution Location: Kenya State: Nairobi Job type: Full-Time Job category: Customer Service Jobs in Kenya Resubmit your Resume Today. Click Here to Start

• Respond promptly to phone, email, and walk-in property inquiries. • Pitch available properties to warm leads and turn inquiries into confirmed property sales. • Stay in touch with existing buyers to generate repeat business and new referral leads. • Negotiate prices, explain payment structures, and guide buyers through signing legal sales contracts. • Conduct highly persuasive property tours that highlight specific financial returns and lifestyle benefits. • Research competitor pricing and local property trends to pitch solutions more effectively to buyers. • Build long-term rapport with buyers and investors by offering honest advice and updates. • Guide clients through site visits and explain property features. • Handle client complaints and coordinate with finance or legal teams for smooth transactions. • Update customer interaction logs and track sales pipelines accurately . • Bachelor’s degree in Business Administration, Marketing, or a related field. • 1 to 3 years of experience in sales, or client relations, within the property sector. • Proven experience meeting or exceeding monthly real estate sales quotas. • Strong skills in handling buyer objections, price pushback, and contract terms. • Existing relationships with local property investors, brokers, or wealth managers is a plus.