Director Of Core Banking Systems & Applications

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• Promote and contribute to the fulfillment of HOPE International’s mission and vision. • Core Banking Systems Strategy • Create annual and multi-year strategic plans, team OKRs, and release cycles across all core banking software and applications. • Maintain the function’s maturity at a minimum “Measured” state in accordance with the adapted CMMI model across the HOPE-managed microfinance institutions. • Determine prioritization and implementation plans for global microfinance technology needs and initiatives. • Serve as a lead liaison between technical staff and business leaders to create technological solutions for operational goals and challenges. • Provide expert-level analysis on new technology products, services, digital channels, and process efficiencies to organizational leaders. • Team Management • Manage the core banking team. Set clear expectations, manage priorities, and guide the team toward shared goals with care for both people and outcomes. • Model Christ-like servant leadership, fostering a team culture of care and holistic development through mentoring, coaching, intentional delegation, and regular one-on-one meetings. • Provide regular, prayerful feedback that encourages growth, reinforces accountability, and builds on each person’s God-given strengths. • Encourage and lead direct reports in ways that deepen their connection to HOPE’s mission and reveal how their work contributes to God’s Kingdom. • Lead cross-functional teams in assessment, deployment, and management of core banking software and associated financial applications as a leading functional business analyst and expert-level software developer. • Direct the core banking system team’s second-level support delivery and helpdesk functions to ensure timely, accurate, and professional service delivery to microfinance staff and clients. • Responsible for ensuring systems, applications, and team procedures in development, test, and production environments adhere to internal policies and cyber security best practices.