PHONE SALES TEAM LEAD

The Phone Sales team Lead will be responsible for establishing, recruiting, developing, managing and driving a high-performing phone sales team to achieve the Company's sales and revenue targets. The individual will operate under a commission-based structure, with responsibility for building and maintaining their own sales team. A. Team Recruitment and Expansion Build and continuously expand a phone sales team through personal recruitment efforts.Identify, attract, and recommend suitable sales agents for engagement.Maintain an active recruitment pipeline to ensure the team is adequately staffed.Ensure new team members understand the Company's products, sales process, commission structure, policies, and performance expectations.Develop strategies to minimize agent turnover and maintain a productive sales team.Maintain accurate records of all agents recruited and their performance. B. Sales Team Management Set clear daily, weekly, and monthly sales expectations for all team members.Allocate leads and sales opportunities appropriately among team members.Monitor individual and team performance against agreed targets.Conduct regular team briefings and performance reviews.Identify underperforming agents and implement corrective coaching and performance improvement measures.Recognize and motivate high-performing agents.Maintain discipline, professionalism, and adherence to Company sales procedures within the team. C. Sales Performance Drive the team to achieve agreed sales, revenue, conversion and collection targets.Personally lead by example through active involvement in phone sales where required.Monitor the sales funnel from lead assignment through conversion and closure.Analyze conversion rates, call activity, follow-ups, and other relevant sales metrics.Identify gaps in performance and take immediate corrective action.Develop and implement strategies to improve conversion and revenue generation. PERFORMANCE EXPECTATIONS The Phone Sales Team Lead will be assessed primarily on measurable commercial results, including: Team sales revenueAchievement of monthly sales targetsNumber of productive/active sales agentsTeam conversion rateAgent productivitySales quality and complianceGrowth of the sales team and revenue generated REQUIRED QUALIFICATIONS AND EXPERIENCE Diploma or Bachelor's degree in Sales, Marketing, Business Administration or a related field is an advantage.Proven experience in telephone sales, telesales or business development.Previous experience managing or building a sales team is highly desirable.Demonstrated ability to recruit, motivate, coach and retain salespeople.Strong understanding of sales targets, conversion, lead management and sales performance metrics.Experience using CRM systems and sales reporting tools is an advantage. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

• Diploma or Bachelor's degree in Sales, Marketing, Business Administration or a related field is an advantage. • Proven experience in telephone sales, telesales or business development. • Previous experience managing or building a sales team is highly desirable. • Demonstrated ability to recruit, motivate, coach and retain salespeople. • Strong understanding of sales targets, conversion, lead management and sales performance metrics. • Experience using CRM systems and sales reporting tools is an advantage.