Senior Relationship Manager, Business Banking at Standard Chartered Bank Kenya

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• The role holder will be responsible for establishing and maintaining strong Business banking client relationships that translate into sustainable revenue, portfolio growth, and risk-adjusted returns for the bank through acquisition, retention, and deepening of business banking relationships. • Grow the number of active business banking clients and deepen share of wallet across the portfolio. • Increase wealth product penetration per client by identifying cross-sell opportunities across core business banking solutions. • Deliver revenue growth while maintaining portfolio quality, disciplined credit standards, and strong risk-adjusted returns. • Adhere to the bank’s operational risk, compliance, and credit governance processes. • Provide outstanding client experience through responsive service, informed advice, and proactive portfolio management. • Build and manage a robust client pipeline, follow up leads, structure opportunities, complete call reports, and convert business efficiently. • Develop long-term relationships with business owners and decision-makers by understanding their funding, transaction banking, expansion, and risk management needs, and by delivering appropriate solutions. • Keep abreast of market trends, sector developments, and product capabilities to identify opportunities and provide relevant insights to business banking clients. • Partner closely with the Wealth team to originate, convert, and grow business-owner opportunities across wealth products, with a focus on driving referrals, increasing wallet share, and unlocking succession planning and family business continuity opportunities. • Strong knowledge and experience in wealth management, commercial, or business banking. • Strong relationship management and business development skills with business owners, promoters, and key decision-makers. • Good understanding of wealth products, cash management, and working capital solutions. • Strong market awareness, commercial acumen, and ability to identify sector-specific opportunities and risks. • Ability to work in a flexible and agile way in a fast-paced, performance-driven environment.