Supervisor

26 Aug 2026 Supervisor- Payments, Trade & TBO at SBM Bank Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Post a Job Company: SBM Bank Location: Kenya State: Nairobi Job type: Full-Time Job category: Administrative/Secretarial Jobs in Kenya Resubmit your Resume Today. Click Here to Start

• Enhance the bank’s revenue targets by ensuring 100% revenue collection for all payment, trade & TBO products. • Ensure complete and accurate processing of all payment, trade & TBO finance transactions and collection of commissions thereof. • Eliminate financial losses emanating from processing fraudulent transactions. • Provide a high quality of service to all clients within agreed SLAs. • Customer complaints be resolved within TAT. • Ensure high quality of communication to internal and external clients, both verbal and written. • Take ownership when dealing with queries, offer suggestions and conclude constructively by investigating and resolving whilst protecting the bank’s reputation. • No exceptions and incidents with respect to adherence to the service charter regarding customer satisfaction. • Bachelor’s degree in business related course • Proficiency in computer packages e.g. MS Word and Excel • Attention to details • Ability to work under pressure • Ability to meet specified deadlines to contribute to attaining organizational goals. • Business graduate from an accredited University • Excellent Communication skills