Senior Parts & Service Costing Officer

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• Prepare accurate and detailed quotations for vehicle job cards, including spare parts and labour costing, in line with OEM and dealership pricing policies. • Review and validate job card estimates before customer approval to ensure pricing accuracy, margin protection, and compliance with OEM standards. • Maintain and update spare parts costing and pricing in the DMS / ERP system, ensuring all cost revisions and price updates are accurately implemented. • Monitor gross margins on parts and labour, analyse deviations, and report discrepancies to management with corrective recommendations. • Reconcile parts costing data with finance and accounting records to ensure alignment with dealership financial controls and reporting requirements. • Implement OEM price circulars, discount schemes, warranty policies, and pricing updates within required timelines. • Support month-end and quarterly financial reporting by providing accurate margin and costing analysis. • Ensure correct application of labour operation codes, part numbers, and complaint codes when preparing job card estimates. • Assist in warranty claim costing, documentation, and submission in line with OEM requirements; track rejected or pending claims and coordinate resubmissions where necessary. • Maintain proper documentation and audit trails related to parts costing, quotations, and pricing approvals. • Support internal and OEM audits by providing accurate costing, pricing, and margin data when required. • Coordinate closely with Service Advisors, Workshop Teams, Parts Stores, Procurement, and Finance to ensure seamless costing and quotation processes. • Ensure compliance with dealership SOPs, internal control procedures, and OEM operational standards at all times. • Accuracy of spare parts costing and pricing entries • Timely implementation of OEM price updates