General Manager

The General Manager will provide both strategic direction and hands-on leadership, ensuring strong business performance, operational efficiency, and sustained revenue growth. Position Overview Business Centre Ltd (BCL) seeks to recruit a dynamic and results-driven General Manager to lead and grow its IT hardware and software solutions business. The General Manager will provide both strategic direction and hands-on leadership, ensuring strong business performance, operational efficiency, and sustained revenue growth. This role is ideal for a commercially minded leader who can drive sales, manage operations, and build strong client and supplier relationships in a competitive IT market. The position reports directly to the Managing Director. Role Purpose The General Manager will be responsible for the overall performance of BCL, with a strong focus on: • Revenue growth and profitability • Efficient day-to-day operations • Customer satisfaction and retention • Market expansion and business development The role requires a balance of leadership, commercial awareness, and operational execution. Key Responsibilities 1. Business Growth & Revenue Generation • Drive sales growth across IT hardware and software solutions • Identify and pursue new business opportunities, partnerships, and markets • Oversee key client relationships and major deals • Develop pricing strategies and ensure competitive positioning 2. Operations Management • Oversee daily business operations including procurement, sales, and service delivery • Ensure timely and efficient fulfillment of customer orders • Manage supplier relationships and negotiate favorable terms • Optimize internal processes to improve efficiency and reduce costs 3. Financial Management • Prepare and manage budgets, forecasts, and financial plans • Monitor revenue, margins, and operating costs • Ensure profitability and financial discipline across all operations 4. Team Leadership • Lead and supervise sales, technical, and administrative teams • Set performance targets and monitor staff productivity • Build a results-oriented and accountable work culture • Oversee recruitment, training, and staff development 5. Customer & Market Focus • Strengthen customer relationships and ensure high service quality • Monitor market trends, competitor activity, and customer needs • Position BCL as a reliable and competitive IT solutions provider 6. Governance & Compliance • Ensure adherence to company policies and regulatory requirements • Maintain proper business records and reporting structures • Manage operational risks and resolve business challenges effectively Qualifications & Experience • Bachelor’s degree in IT, Business Administration, or related field • Minimum 7–10 years’ experience in IT business, operations, or management • Proven experience in sales growth, business development, or operations leadership • Experience in IT hardware/software supply or related industry is highly preferred Key Competencies Commercial & Business Skills • Strong sales and negotiation skills • Good understanding of IT products, pricing, and market dynamics • Ability to drive revenue and manage profitability Leadership & Execution • Hands-on leadership style • Strong decision-making and problem-solving ability • Ability to manage both strategy and day-to-day operations Financial Awareness • Budgeting, cost control, and financial planning skills Communication • Strong interpersonal and stakeholder management skills • Ability to engage clients, suppliers, and internal teams effectively Personal Attributes • Results-driven and proactive • High integrity and accountability • Adaptable and business-minded • Strong sense of ownership and initiative How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

• Revenue growth and profitability • Efficient day-to-day operations • Customer satisfaction and retention • Market expansion and business development • Drive sales growth across IT hardware and software solutions • Identify and pursue new business opportunities, partnerships, and markets • Oversee key client relationships and major deals • Develop pricing strategies and ensure competitive positioning • Bachelor’s degree in IT, Business Administration, or related field • Minimum 7–10 years’ experience in IT business, operations, or management • Proven experience in sales growth, business development, or operations leadership • Experience in IT hardware/software supply or related industry is highly preferred • Strong sales and negotiation skills • Good understanding of IT products, pricing, and market dynamics • Ability to drive revenue and manage profitability