Administration and Operations Manager

21 Jul 2023 Administration and Operations Manager at Resolve to Save Lives

• Lead the planning, organization, execution, monitoring and documentation of administrative and operations activities (procurement plan, travel management, safety and security plan, IT, asset management, compliance, etc.) • Create standard operating procedures and train the team on all operational processes and procedures • In close consultation with the Country Director and Global Operations Team, assist the adaptation/development of administration and operation guidelines, procedures, training and communication materials, and other tools relevant to country office administration and operations • Serve as a member of Country Management Team and assist Country Director in creating an inclusive organizational culture and nurture collaborative partnerships between internal and external stakeholders • Develop/adapt procurement strategies, annual plan and procedures in alignment with the local and global office policies that govern procurement, storage and distribution of goods and services • Assist program/technical team leaders and regional program managers to organize training and consultative workshops and enforce standard payment request, approval and reimbursement processes • Work with program managers/technical leads in developing and tracking procurement plans for goods and services • Coordinate routine local market surveys for goods and services (design and implement procurement strategies including framework agreements with vendors • Create a diversified and inclusive work environment where team members strive to achieve excellence. • Conduct training and capacity development for team members on all related operational processes • Train all staff on all operations-related issues, including the use of new systems and/or changes in policy • Master’s degree in public administration, business administration, project management or related fields, and with at least five years’ relevant work experience, or Bachelor’s degree in relevant field with at least eight years’ relevant work experience • Formal training or experience in public health administration or grant management work or a postgraduate degree in health science areas is advantageous • Demonstrable program operations management skills and work experience with local and international stakeholders (MOH, health bureaus, NGO, or health facilities, vendors). • Thorough understanding of local laws and procedures (finance, tax, customs, labor law, etc.)