FIELD RECORVERY OFFICER

A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance. Debt Recovery and Negotiation In-person visits to clients or debtors to negotiate repayment plans or collect overdue amounts. Account Monitoring and Reporting Monitoring accounts for delinquency, updating records of payments, and generating reports on collection progress for management. Customer Interaction and Relationship Management Engaging with debtors face-to-face to build rapport, resolve issues, and educate them on the importance of repaying debts.Handling customer inquiries and disputes, ensuring that debtors understand their financial obligations while maintaining professional communication. Legal and Compliance Adherence Ensuring that all collection activities comply with legal and regulatory requirements, including respecting debtor rights during physical visits. Debt Documentation and Record Keeping Collecting and verifying necessary documentation from debtors, such as payment receipts or personal identification.Maintaining detailed records of communications, payments and debt statuses, and preparing reports for upper management regarding recovery efforts. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

• In-person visits to clients or debtors to negotiate repayment plans or collect overdue amounts. • Monitoring accounts for delinquency, updating records of payments, and generating reports on collection progress for management. • Engaging with debtors face-to-face to build rapport, resolve issues, and educate them on the importance of repaying debts. • Handling customer inquiries and disputes, ensuring that debtors understand their financial obligations while maintaining professional communication. • Ensuring that all collection activities comply with legal and regulatory requirements, including respecting debtor rights during physical visits. • Collecting and verifying necessary documentation from debtors, such as payment receipts or personal identification. • Maintaining detailed records of communications, payments and debt statuses, and preparing reports for upper management regarding recovery efforts.