Front Office Manager

6 Aug 2026 Front Office Manager at 265 Energy Zambia Limited

• Welcoming visitors by warmly greeting them in person or on the phone • Answering in-coming calls and routing them to the proper recipient as well as taking and relaying messages as needed • Acting as a telephone operator • Compiling an inquiries manual for all visitors on what questions are asked and information requested • Maintaining security by following procedure • Undertaking general administrative and clerical duties, photocopying, filing, typing, managing in-coming and outgoing post etc. • Assisting with updating of the Union’s social media networks with content, profile photos, cover photos and links regularly to reflect current developments. • Making follow ups with Management or responsible officers for responses to inquiries received through the Union’s social media networks. • Prepare and publish accurate, timely, and engaging content approved by management • Update the Unions’ website with approved news, announcements, events, documents, photographs, and other relevant content. • Ensure that website information is accurate, current, properly formatted, and easy to understand. • Review website pages regularly and report broken links, outdated information, technical issues, or security concerns. • Upload newsletters, reports, notices, publications, and other approved materials. • Any other duties assigned by the Supervising Officer