14 Jul 2026 Customer Experience (CX) Manager at Dodai Manufacturing Plc
• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. • 5+ years of experience in customer experience, after-sales, or service operations — ideally within automotive, mobility, or telecom sectors. • Proven leadership experience managing customer-facing teams (call center, CRM, or after-sales). • Strong communication, analytical, and process-improvement skills. • Fluency in English and Amharic. • Familiarity with CRM systems and data analytics tools (e.g., Zoho, Trello, Salesforce, Zendesk, etc.). • Passion for operational excellence and for delivering exceptional customer satisfaction.
Posted
September 19th, 2026
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Company
Dodai Manufacturing Plc
Location
Ethiopia
Deadline
October 19th, 2026
in 12 days