Dispatch & Logistics Assistant

Will coordinate timely dispatch and delivery of customer orders while supporting day-to-day logistics operations. The role involves planning deliveries, coordinating with drivers and courier partners, tracking shipments, maintaining dispatch records, and ensuring products are delivered accurately and on schedule. The successful candidate will work closely with the production, design, sales, and procurement teams to ensure seamless order fulfillment and excellent customer service. Duties/Responsibilities: - Coordinate the dispatch and delivery of finished products to clients within Nairobi and across Kenya. - Plan efficient delivery schedules and routes in collaboration with drivers and courier service providers. - Verify that all customer orders are complete, accurately packed, and accompanied by the necessary delivery documentation before dispatch. - Track deliveries and provide timely updates to customers and internal teams. - Maintain accurate dispatch, delivery, and inventory movement records. - Coordinate with production and sales teams to prioritize urgent orders and meet customer deadlines. - Handle product handovers, delivery confirmations, and resolve delivery-related issues promptly. - Monitor vehicle utilization, fuel records, and basic maintenance schedules where applicable. - Ensure proper handling and safe transportation of branding and printing materials, promotional items, corporate wear, office stationery, and personal protective equipment (PPE). - Support stock movement and warehouse organization as required. - Adhere to company safety, quality, and operational procedures.

Minimum of 2 years relevant experience in dispatch, logistics, fleet coordination, warehousing, or order fulfillment; experience in a branding, printing, manufacturing, retail, or FMCG environment will be an added advantage; diploma or bachelor's degree in logistics, supply chain management, business administration, or a related field; valid knowledge of Nairobi road networks and major delivery routes; must be reliable and organized.