Onboarding Specialist

Information is Power! Get new Jobs in your EmailEnter your Email below and click Subscribe: Subscribe Onboarding Specialist at Stanbic IBTC BankPosted on Mon 14th Sep, 2026 - hotnigerianjobs.com --- (0 comments) Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices. We are recruiting to fill the position below: Job Title: Onboarding Specialist Location: Ilupeju, Lagos Job Type: Full-time Business Segment: Personal & Private Banking Job Description The Onboarding Specialist is responsible for New-To-Bank Onboarding requests from when the account is opened (0-30days). To maximize the opportunity to ensure all NTB customers are properly onboard from day 0 and ensure they are active on digital channels, carded, and to introduce the Platinum Support Centre as an alternative when the RMs cannot be reached, to ensure breaching the gap. Key Responsibilities Grow channel adoption and carding based on introduction Provide a responsive service to clients in the portfolio to ensure that queries, problems and transactional banking requests are answered quickly and efficiently. Manage and monitor accounts not mapped to RMs/ Exited RMs and align monthly based on control policies Manage daily, weekly, monthly, quarterly reports, and continuous communication deployment through Sales force Marketing cloud platform. (Emails/SMS). Cross-sell existing Bank and group financial products and services to obtain greater share of wallet Qualifications University Degree Experience Required: Minimum of 2-4 years' experience with banking products, compliance procedures, and regulations related to financial services management. Previous branch banking experience is required. Behavioural Competencies: Articulating Information Embracing Change Establishing Rapport Following Procedures Managing Tasks Meeting Timescales Producing Output Seizing Opportunities Showing Composure Team Working Upholding Standards Valuing Individuals Technical Competencies: Active Listening Banking Process & Procedures Customer Understanding ( Consumer Banking) Product and Services Knowledge Product Knowledge (Consumer Banking) Risk Identification Telephone Caller Handling. Application Closing Date Not Specified. How to Apply Interested and qualified candidates should: Click here to apply online Share this job: Career News: INEC Begins Recruitment of Ad Hoc Staff for the 2027 General ElectionsIndependent National Electoral Commission (INEC) 2027 General Elections Nationwide Job Recruitment (5 Positions)Federal Road Safety Corps (FRSC) Job Recruitment (17 Positions)Independent National Electoral Commission (INEC) Job Recruitment (5 Positions)Dangote Cement Plc HEMM Operators Training ProgrammeIndependent National Electoral Commission (INEC) Massive Ad-hoc Staff Recruitment for 2026 F.C.T Area Council ElectionsFederal Government of Nigeria Nationwide Engineering Mentorship Programme (Graduate Engineers & Skilled Artisans) - 11 PositionsAhmadu Bello University (ABU) Non-academic Job Recruitment (14 Positions)Civil Defence, Correctional, Fire and Immigration Services Board (CDCFIB) Job Recruitment (5 Positions)David Umahi Federal University of Health Sciences (DUFUHS) Massive Academic and Non-academic Job Recruitment (129 Positions)Federal University of Technology and Environmental Sciences, Iyin-Ekiti (FUTESIYIN) Massive Academic and Non-academic Job Recruitment (248 Positions)Southwestern University Nigeria Massive Academic and Non-Academic Job Recruitment (88 Positions)University of Ibadan (UI) Massive Academic and Non-academic Job Recruitment (372 Positions)Federal University Oye-Ekiti (FUOYE) Massive Graduate and Exp. Academic and Non-Academic Job Recruitment (384 Positions)Federal University of Health Sciences, Otukpo (FUHSO) Massive Academic and Non-academic Job Recruitment (384 Positions) Comments (0) Post a Comment Name: * Email: * Comment: *

• Grow channel adoption and carding based on introduction • Provide a responsive service to clients in the portfolio to ensure that queries, problems and transactional banking requests are answered quickly and efficiently. • Manage and monitor accounts not mapped to RMs/ Exited RMs and align monthly based on control policies • Manage daily, weekly, monthly, quarterly reports, and continuous communication deployment through Sales force Marketing cloud platform. (Emails/SMS). • Cross-sell existing Bank and group financial products and services to obtain greater share of wallet • University Degree • Minimum of 2-4 years' experience with banking products, compliance procedures, and regulations related to financial services management. • Previous branch banking experience is required. • Articulating Information • Embracing Change • Establishing Rapport • Following Procedures • Managing Tasks • Meeting Timescales • Producing Output