Assistant Manager

12 Aug 2026 Assistant Manager – Motor Claims at GA Insurance Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Post a Job Company: GA Insurance Location: Kenya State: Job type: Full-Time Job category: Administrative/Secretarial Jobs in Kenya Resubmit your Resume Today. Click Here to Start

• Coordinate and maintain expeditious and efficient processing of claims and ensure customer needs are met promptly. • Liaise with branch staff to manage, resolve and ensure settlement of motor claims. • Process motor claims and ensure that claims are paid within the set TAT. • Resolving customers’ complaints and disputes swiftly and fairly to guarantee customer satisfaction. • Approve claims settlement within agreed limits. • Analyse claims data to identify issues and ensure that all relevant issues relating to underwriting policies, reinsurance arrangements, and product pricing are identified and communicated to relevant stakeholders. • Examining loss assessment reports and recommending settlement or repudiation. • Assist and manage queries escalated by staff, brokers, clients or service providers to ensure timeous resolution. • Ensure that all the cost containment strategies in motor claims section are adhered to. • Collaborate with underwriting department on areas or actions that may minimize losses or risk improvement recommendations. • Escalate poor performing accounts to management for remedial action. • Ensure all claims fall within the scope of the respective insurance policies. • Formulate and oversee claims management practices and procedures. • Liaise with audit team to ensure all the identified issues are resolved and closed as per the timelines set. • Develop and implement best practices for claims handling, ensuring compliance with regulatory requirements.