Head of Housekeeping

No detailed description provided.

• Be aware of daily guest movements and ensure the housekeeping team is kept briefed at all times. • Ensure Villas are cleaned as per style, standards policy, and procedures, using a checklist at all times. • Prepare weekly Rosters for the housekeeping department. • Ensure that all front-of-house and public areas are kept clean at all times. • Ensure to follow the Standard Operating Procedures in place for deck treatments, brasso, silvo etc. • Maintain a professional and polite code of conduct when in guests Villas. • Training of junior housekeepers. • Ensure the housekeeping whiteboard is updated regularly so the team is well aware of any information relating to guests and their movements • Ensure guests’ laundry is done and returned to the guest within the lodge’s standards timeline. • Daily issuing of housekeeping and laundry stocks. • Conduct weekly stock take. • Ensure breakages, missing items, and damages are reported within a timely fashion. • Ensure the housekeeping team maintains hygiene standards at all times i.e clean uniform daily, no body odour, neatly groomed etc • Ensure that all maintenance issues are reported to the maintenance team immediately and followed up. • Excellent organizational and team management skills