Housekeeping/Cleaning Supervisor

We are looking for an experienced and hands-on Cleaning/Housekeeping Supervisor to oversee daily cleaning operations across commercial and residential properties. The successful candidate will ensure high standards of cleanliness, hygiene, safety and customer satisfaction while leading and motivating the cleaning team. KEY RESPONSIBILITIES · Supervise, coordinate and monitor daily cleaning and housekeeping activities in commercial and residential properties. · Assign duties, prepare schedules and ensure adequate staffing and coverage. · Inspect sites regularly to ensure cleaning standards and client requirements are consistently met. · Train, coach and mentor cleaning staff on procedures, safety, hygiene and proper use of equipment. · Operate, supervise and ensure proper use of cleaning machines such as scrubber-dryers, vacuum cleaners, floor polishers, carpet extractors, pressure washers, and steam cleaners. · Ensure proper maintenance, storage and reporting of cleaning machines and equipment. · Ensure correct use, dilution, storage and handling of cleaning chemicals. · Ensure staff use appropriate PPE and comply with health, safety and environmental standards. · Maintain cleaning materials inventory and report shortages or damaged equipment. · Handle client feedback, complaints and ensure corrective actions are taken promptly. · Prepare daily/weekly reports on cleaning activities, attendance, inspections and incidents. · Ensure compliance with company policies, client SOPs and service level agreements. · Promote team discipline, attendance, performance and a culture of accountability. · Identify opportunities to improve efficiency, service quality and customer satisfaction. KEY REQUIREMENTS · 3–5 years of progressive experience as a Cleaning/Housekeeping Supervisor. · Must be currently working or have recent experience working in a professional cleaning company. · Demonstrated experience supervising cleaning operations in COMMERCIAL and RESIDENTIAL properties. · Strong understanding of professional cleaning procedures, standards and best practices. · Practical knowledge and experience in operating and maintaining commercial cleaning machines and equipment. · Knowledge of cleaning chemicals, their applications, dilution, storage and safe handling. · Experience in supervising, scheduling and managing cleaning teams. · Strong understanding of hygiene, sanitation, health & safety and environmental standards. · Strong leadership, communication and interpersonal skills. · Ability to work under pressure and manage multiple sites. · Good organizational, reporting and time management skills. · Physically fit, hands-on and able to lead by example. · Proficiency in basic Microsoft Office will be an added advantage. · Certificate/Diploma in Housekeeping, Facility Management, Hospitality or a related field is an added advantage.

• We are looking for an experienced and hands-on Cleaning/Housekeeping Supervisor to oversee daily cleaning operations across commercial and residential properties. The successful candidate will ensure high standards of cleanliness, hygiene, safety and customer satisfaction while leading and motivating the cleaning team. • KEY RESPONSIBILITIES • Supervise, coordinate and monitor daily cleaning and housekeeping activities in commercial and residential properties. • Assign duties, prepare schedules and ensure adequate staffing and coverage. • Inspect sites regularly to ensure cleaning standards and client requirements are consistently met. • Train, coach and mentor cleaning staff on procedures, safety, hygiene and proper use of equipment. • Operate, supervise and ensure proper use of cleaning machines such as scrubber-dryers, vacuum cleaners, floor polishers, carpet extractors, pressure washers, and steam cleaners. • Ensure proper maintenance, storage and reporting of cleaning machines and equipment. • Ensure correct use, dilution, storage and handling of cleaning chemicals. • Ensure staff use appropriate PPE and comply with health, safety and environmental standards. • Maintain cleaning materials inventory and report shortages or damaged equipment. • Handle client feedback, complaints and ensure corrective actions are taken promptly. • Prepare daily/weekly reports on cleaning activities, attendance, inspections and incidents. • Ensure compliance with company policies, client SOPs and service level agreements. • Promote team discipline, attendance, performance and a culture of accountability.