Director of Technology

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• Develop and maintain IPA’s IT strategy, ensuring it adjusts to organizational priorities, resource constraints, compliance obligations and operational realities across a distributed, multi-country environment. • Own IPA’s IT governance framework — policies, standards, and controls covering security, access management, data governance, acceptable use, vendor management, and emerging technologies. • Ensure governance is practical, compliant with regulatory and donor requirements, and proportionate to organizational risk and operational realities. Policies should be enforceable and understood across country offices, not just documented. • Advise senior leadership on technology risks, investment decisions, and compliance obligations in clear, non-technical terms. • Evaluate emerging technologies — including AI and automation — and recommend responsible, mission-aligned adoption pathways. • Manage, develop, and retain a team of six IT professionals, including systems administrators, data engineers, and support staff, providing clear direction, regular feedback, and opportunities for growth. • Recruit for capability gaps and build toward a team structure where technical domains have clear ownership and accountability, while ensuring there are always enough redundancies on all tasks. • Foster a culture of documentation, service orientation, and accountability — where good work is visible and standards are consistently upheld. • Set team priorities in coordination with the Senior Director, Operations & Systems, and communicate clearly about trade-offs and capacity. • Ensure that IT operates as a service-oriented function, prioritizing responsiveness, clarity, and alignment with operational and research needs. • 7+ years in a senior IT leadership role with accountability for the reliability, security, and availability of enterprise systems in production environments. • 5+ years managing IT teams, including direct oversight of senior technical staff (engineers, architects, system admins) — with a demonstrated track record of developing people and building team capability. • 5+ years overseeing enterprise system integrations, SaaS platforms and cloud environments (ERP, CRM, data warehouse, or comparable). • 5+ years as a senior escalation authority for technical or security incidents. • 3+ years developing or managing IT governance frameworks, policies, and internal controls.