Clinical Quality & Compliance Officer

Clinical Quality & Compliance Officer for a Nairobi-based healthcare operations team. Review clinical records, identify risks and patterns, monitor care-plan compliance, manage incidents and audits, and escalate concerns to overseas clinical teams. Full-time night shift. KES 35,000–50,000 net/month. Benefits Laptop, second monitor, internet and power backupStructured training and written progression milestones The role You will monitor clinical quality, documentation and regulatory compliance for overseas community care and disability providers. Your core responsibility is to identify patterns, gaps and risks in care records, ensure procedures are followed, and escalate issues appropriately. What you will do Review daily care/progress notes and identify concerning patterns.Check care plans against documented practice, including:Mealtime/swallowing plansEpilepsy action plansBehaviour support plansMedication chartsMaintain incident and complaint registers.Draft regulatory notifications for approval.Prepare and maintain audit evidence.Conduct internal audits and identify compliance gaps.Handle overnight escalation calls: gather facts, document accurately and escalate to the appropriate clinical team.Develop clinical procedures, red-flag checklists and training materials. Important: this is not clinical practice You will not: Assess patientsPrescribeDirect careProvide clinical advice Your role is to notice, document, verify and escalate to the overseas clinical team. If you want a hands-on nursing role, this position is not suitable. Requirements Qualification - one of: Kenya Registered Community Health Nurse (KRCHN)Bachelor of Science in Nursing (BScN)Diploma in Clinical Medicine and Surgery (Clinical Officer) Required: Current professional registration and valid practising licence. Experience 0–4 years. Strong recent graduates are welcome. Advantageous experience Hospital accreditationQuality improvementClinical auditInfection preventionHealth records/medical codingHealth information systemsMonitoring and evaluationResearch assistant workMission hospital or NGO programmes Essential skills Excellent written EnglishStrong computer skillsHigh attention to detailAccurate documentationAbility to identify inconsistencies and patternsAbility to work night shiftsWillingness to escalate when uncertain rather than improvise Progression Month 2: Review clinical notes with supervision and participate in escalation calls. Month 4: Independently manage incident/complaint registers and draft regulatory notifications. Month 7: Conduct internal audits and present findings. Month 12: Support a regulatory inspection, contribute to the clinical manual and train new team members. Working hours First 4 weeks: 4:00am–1:00pm for training. After training: 2:00pm–2:00am. Location: Nairobi office. This is not a work-from-home role because the position involves confidential health records. Applicants outside Nairobi are welcome. We will assist with finding accommodation within walking distance of the office. Pay KES 35,000–50,000 net/month, based on experience and recruitment performance. Salary is reviewed at 6 and 12 months, with progression criteria provided in writing. How to apply Your application must include the written task below. Applications without it will not be considered. The taskBefore you apply: read these three notes MONDAY: “Ate about half his dinner. Quiet today.” TUESDAY: “Slept in until 10. Said he was tired. Declined his walk.” WEDNESDAY: “Didn't finish his tea. Several trips to the toilet overnight. A bit confused about the day.” They were written on three consecutive days about the same man, by three different care workers. Each note was filed correctly. Nobody joined them up. If you can see what is probably happening here, this job is for you. If you cannot see it yet, it is probably not - and we would rather you knew that in the first thirty seconds than after a month. Noticing this, every day, across every person we support, is the job. Everything else in this advert supports it. Also tell us, in two sentences, Why this role rather than a hospital job? Send Your answer to the taskTwo-sentence responseCVProfessional council registration number Also provide KCPE and KCSE certificatesDiploma/degree certificate and academic transcriptsCouncil registration certificateCurrent practising licenceTwo professional referees, including one direct supervisor Qualifications will be verified with the awarding institution. Selection process Written task assessed first30-minute video interviewPractical document-review exerciseQualification and reference verificationOffer Target timeline: Application to offer within three weeks. Email: hr@contrariancapital.com.au Subject: Clinical Quality - [your full name] This role involves confidential health information about vulnerable people. All appointments are subject to a Certificate of Good Conduct, verification of qualifications, and a signed confidentiality undertaking. We are an equal opportunity employer. We hire on what you notice, how you write, and how carefully you work.

• Kenya Registered Community Health Nurse (KRCHN) • Bachelor of Science in Nursing (BScN) • Diploma in Clinical Medicine and Surgery (Clinical Officer) • Hospital accreditation • Quality improvement • Clinical audit • Infection prevention • Health records/medical coding • Health information systems • Monitoring and evaluation • Research assistant work • Mission hospital or NGO programmes • Excellent written English • Strong computer skills • High attention to detail