Senior IT Infrastructure and Network Engineer

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• Perform vendor management activities, including coordinating with ISPs, telecom providers, and other third-party service providers. • Carry out LAN, surveillance, and server deployment projects across the organization. • Install, configure, and maintain networking equipment including routers, switches, and firewalls. • Manage and maintain both physical and virtual IT infrastructure environments. • Administer virtualization platforms including VMware environments as well as SAN and NAS storage systems. • Implement and manage backup methodologies and technologies to ensure data protection and disaster recovery readiness. • Install and maintain CCTV systems, including NVR configuration and remote viewing setup. • Install, configure, and administer Windows Server environments including Active Directory (AD DS). • Manage and maintain the hardware and software inventory of the client’s infrastructure including servers, network appliances, and software licenses or subscription contracts. • Receive, analyze, and respond to reported technical issues from clients while documenting and escalating issues where necessary. • Ensure infrastructure uptime of at least 99% through proactive monitoring and maintenance. • Monitor network performance and security while addressing vulnerabilities and threats. • Perform routine infrastructure maintenance including firmware upgrades, operating system patching, antivirus updates, and security policy implementation. • Conduct root cause analysis for recurring system issues and maintain clear technical documentation. • Collaborate with internal teams and support staff to ensure efficient and reliable IT service delivery.