Branch Team Leader - Nairobi, Eldoret and Kisumu
Job Description
This leadership role is responsible for overseeing branch operations in Nairobi, Eldoret, and Kisumu, ensuring seamless service delivery and team performance. The Branch Team Leader will manage a team of sales and customer service staff, set performance targets, and implement strategies to drive branch growth. Key responsibilities include monitoring KPIs, reporting to regional management, and ensuring compliance with company policies and regulatory requirements. The role requires strong leadership, financial acumen, and a customer-centric approach to foster a high-performance culture within the branches.
Requirements
Bachelor's degree in Business Administration, Finance, or a related field; Minimum of 5 years of experience in branch management or sales leadership; Proven track record in team leadership and performance management; Strong understanding of financial reporting and budgeting; Excellent communication and interpersonal skills; Ability to work under pressure and meet tight deadlines.
Posted
October 12th, 2023
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