Community Service Assistant - In Line Chlorination (ILC)

About Evidence ActionAt Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations.Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we're making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 9 countries, our team of 800+ has reached over 500 million people, working closely with governments to scale these interventions. Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains. Through Safe Water Now, we've saved the lives of over 15,000 children. Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millionsJob PurposeThe Community Service Assistant (CSA) position is primarily a field-based position which plays an important role as an interface between In-Line Chlorination (ILC) and the communities it serves. This position ensures sufficient and uninterrupted supply of chlorine and service/maintenance of the installed ILC devices. This in turn enables the community to access safe water hence improving their livelihood through reduction of waterborne diseases.Reports to: Lead Field Officer/Associate Coordinator, ILCDirect Reports: NoneDuties and responsibilities: Conducting ILC device hardware service and maintenance through regular spot checks to ensure proper functionalityDelivering chlorine and refilling ILC gadgets at program water points as assigned Measuring chlorine levels and adjusting ILC devices to ensure proper chlorine levels using chlorine testing devicesAccessing ILC devices, often on elevated storage tank planforms, to adjust dose and restock chlorineEnsure safe handling and accountability of chlorine and ILC device part stocks in the store, office and designated sitesProper record keeping by completing relevant forms, documents, and records that are important in inventory trackingEngaging the target community and promoter volunteers to promote ILC device usage, handle any/all possible challenges, and report the same to the supervisorCollecting all field data for program assessment and accountability, by use of smartphones Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution Key Performance Indicators: Chlorine stock out ratesILC device functionality ratesSustained Functional ILC Device numbersPromoter retention RequirementsQualifications: Diploma in Plumbing, Water Engineering, or related technical fieldUganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School)1-2 years of experience working with communities or social enterprises/NGOsMinimum of 2 years' experience in water supply system plumbing, preferably in rural or community settingsExperience with chlorination systems, dosing equipment, or water treatment devices is an added advantageBasic knowledge of water quality testing methodsAbility to read and interpret plumbing diagrams and technical specificationsStock management experience/qualifications are an added advantageComputer literacyMotorcycle riding experience is A MUST with a valid driving license from a recognized driving schoolFluency in English, Lugisu, and Lusoga. Proficiency in other local languages is an added advantage Required Competencies and Attributes: Excellent communication skills and good public relationsHigh level discipline and good character while engaging with the community and their leaders, program teams and managersCommunity service attitude/ passion to work in a rural community settingHigh level of integrity and stewardshipEmbraces team work and enjoys working in a team work environment as a team championGood computer, data entry and management skillsPositive attitude to work and to develop in a fast paced work environmentBasic plumbing and pipe fitting skills and experience Working conditionsThe Community Service Assistant (CSA) position is primarily a field based position involving working in the field 90% of the time. This involves maneuvering in rural setting terrains with chlorine loads on motorcycles for distribution to the designated representative(s).Physical Requirements Position requires ability to ride a motorcyclePosition requires ability and comfort climbing ladders and accessing water storage tanks at heights Position LocationThe role will be based in Eastern Uganda (majorly Mbale and/or surrounding districts).We are unable to sponsor or take over sponsorship of Ugandan employment visa at this time. Applicants must be legally authorized to work in Uganda for roles based in Uganda.Equal Opportunity StatementEvidence Action does not discriminate in employment on the basis of race, colour, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.Benefits Comprehensive health insurance,Retirement savings options,Generous leave, Avenues for engagement and recognition <

• Conducting ILC device hardware service and maintenance through regular spot checks to ensure proper functionality • Delivering chlorine and refilling ILC gadgets at program water points as assigned • Measuring chlorine levels and adjusting ILC devices to ensure proper chlorine levels using chlorine testing devices • Accessing ILC devices, often on elevated storage tank planforms, to adjust dose and restock chlorine • Ensure safe handling and accountability of chlorine and ILC device part stocks in the store, office and designated sites • Proper record keeping by completing relevant forms, documents, and records that are important in inventory tracking • Engaging the target community and promoter volunteers to promote ILC device usage, handle any/all possible challenges, and report the same to the supervisor • Collecting all field data for program assessment and accountability, by use of smartphones • Maintaining high integrity and stewardship of the organizational assets and program field materials assigned for work execution • Chlorine stock out rates • ILC device functionality rates • Sustained Functional ILC Device numbers • Promoter retention • Diploma in Plumbing, Water Engineering, or related technical field • Uganda Advanced Certificate of Education (UACE/UBTEB from a recognised Vocational School)