Remote Accounting Manager / Senior Accountant – Pack Leader

The ideal candidate combines strong accounting expertise, leadership maturity, ownership,curiosity, adaptability, problem-solving ability, and executive presence. Role Title: Remote Accounting Manager / Senior Accountant- Pack Leader Location: Fully Remote — Kenya-based professional supporting a U.S.-based accounting team Employment Type: Full-Time, 40 hours per week Schedule & Availability: Strong and consistent overlap with U.S. business hours, with reasonable flexibility based on client and team needs Reports To: Quality Control Lead (QCL) Team Alignment: Recurring Services / Client Accounting Client-Facing: Yes — expected to become increasingly client-facing over time This is a leadership position, not simply a senior bookkeeping role. The Pack Leader will: ● Lead and supervise Staff Accountants / pack members. ● Own the quality and timeliness of assigned client financials. ● Ensure work moves from assignment through completion without constant escalation. ● Make sound accounting and operational judgment calls. ● Identify problems, determine solutions, and ensure those solutions are implemented. ● Support Relationship Managers with client-ready financial statements and insights. ● Help improve accounting workflows, systems, and internal processes. ● Develop into an increasingly client-facing accounting leader as transactional accounting becomes more automated. Key Responsibilities1. Pack Leadership & Supervision● Directly supervise Staff Accountants / pack members through daily leadership,coaching, and oversight.● Assign, prioritize, and monitor work across the pack.● Ensure team members understand responsibilities, deadlines, and expected quality standards.● Conduct regular check-ins to review workload, performance, development, and obstacles.● Mentor team members in accounting fundamentals, systems, client service, and LCDG standards.● Provide direct and constructive performance feedback.● Make appropriate judgment calls on behalf of the pack.● Take responsibility for team outcomes rather than automatically routing decisions upward.● Hold team members accountable for completing work accurately and on schedule.● Develop the technical and professional capabilities of junior team members.● Demonstrate calm, confident leadership during demanding periods.2. Ownership, Problem-Solving & Decision-Making● Take ownership when an accounting, operational, or client-related problem is identified.● Work through problems independently before escalating.● Determine what information is needed to reach a solution.● Research answers when the solution is not immediately obvious.● Make sound professional judgment calls when appropriate.● Ensure solutions are actually implemented rather than stopping at problem identification.● Take responsibility for outcomes.● Escalate only when necessary and provide:○ A clear explanation of the issue.○ What has already been attempted.○ The remaining obstacle.○ A recommended path forward.● Operate confidently in situations where there may be more than one reasonableaccounting or operational approach.3. Workflow Management & Delivery● Organize daily, weekly, monthly, quarterly, and annual responsibilities across thepack.● Maintain visibility into active work and outstanding deliverables.● Rebalance workloads when necessary.● Ensure recurring client responsibilities are completed accurately and on schedule.● Track open questions and outstanding items through closure.● Prevent work from stalling while waiting for responses.● Provide proactive status updates to internal stakeholders.● Ensure month-end and other deadlines are met consistently.● Create structure and accountability across multiple simultaneous client workflows.4. Accounting Execution & Financial Oversight● Oversee day-to-day bookkeeping and accounting for U.S.-based restaurant and multi-unit clients.● Record and categorize transactions accurately.● Perform and review bank and credit card reconciliations.● Manage and review accounts payable and accounts receivable workflows.● Maintain full ownership of assigned client Profit & Loss Statements and Balance Sheets● Prepare, review, and analyze:○ Profit & Loss Statements.○ Balance Sheets.○ Cash Flow Statements.○ Supporting schedules and reconciliations.● Identify unusual balances, discrepancies, missing information, or incorrect classifications.● Resolve accounting issues independently when possible.● Ensure client records remain complete, accurate, and audit-ready.● Maintain strong accounting documentation within QuickBooks Online and Restaurant365.5. Month-End Close, Quality Control & Audit Support● Lead and oversee month-end close processes.● Ensure all required reconciliations are completed.● Review financial statements before submission to Quality Control.● Resolve open accounting questions within the close cycle whenever reasonably possible.● Support quarterly hard closes.● Prepare work for QCL reviews and audits.● Ensure supporting schedules and documentation are complete.● Maintain strong internal controls and documentation standards.● Ensure financial information is useful, understandable, and appropriate for the client environment.6. Flexible Accounting Judgment● Apply sound accounting principles without becoming unnecessarily rigid in situations that require professional judgment.● Understand that restaurant bookkeeping may require practical business judgment alongside technical accounting knowledge.● Recognize that the most useful presentation or process for a client may evolve as circumstances change.● Understand the business reason behind financial reporting decisions, not merely the technical rule.● Be comfortable operating in gray areas where several reasonable options may exist.● Adapt processes when new information, technology, or client needs justify a better approach.● Avoid relying on “this is how it has always been done” as the default answer.● Balance accuracy, consistency, usefulness, and client needs.7. Client-Facing Accounting Leadership● Develop into a regular client-facing accounting leader.● Communicate clearly and confidently with restaurant owners, operators, and financial stakeholders.● Explain financial information in understandable business language.● Maintain control of accounting conversations and client calls.● Remain composed when clients challenge, question, or misunderstand financial information.● Listen carefully to what a client is asking.● Identify the underlying issue behind the surface-level question.● Guide clients toward the appropriate accounting or business solution.● Adapt communication style to different client personalities.● Build trust and strong working relationships.● Work effectively with both casual entrepreneurial clients and more formal corporate stakeholders.● Demonstrate executive presence and confidence in accounting knowledge.● Partner with Relationship Managers to prepare financial statements and insights for client review meetings.8. Client & Cross-Team Collaboration● Work closely with U.S.-based accountants, Relationship Managers, Quality Control Leads, and internal support teams.● Communicate professionally regarding financial questions, deadlines, and outstanding issues.● Provide accounting analysis and context for client discussions.● Coordinate effectively across teams to ensure deliverables are completed.● Close communication loops rather than assuming another team member will follow up.● Surface risks early enough for the team to address them.● Support a collaborative environment while maintaining clear accountability.9. Process Improvement & SOP Development● Document and maintain bookkeeping and accounting workflows.● Update SOPs as processes evolve.● Identify inefficient or outdated practices.● Recommend practical process improvements.● Help implement approved workflow changes.● Look for ways to improve:○ Accuracy.○ Close speed.○ Team communication.○ Client reporting.○ Workflow visibility.○ Quality control.● Encourage team members to understand why a process exists rather than simply following instructions.10. Technology, AI & Automation● Demonstrate curiosity toward accounting technology and process automation.● Use technology to improve accounting efficiency and accuracy.● Maintain advanced hands-on QuickBooks Online proficiency.● Learn and use Restaurant365 where required.● Explore opportunities for AI to improve recurring accounting and administrative processes.● Use approved AI tools such as Claude, ChatGPT, Gemini, or comparable platforms where appropriate.● Ask proactively: “How can AI help me do this better?”● Review and validate AI-generated work before it enters client files or financial reporting.● Apply technical accounting judgment rather than relying blindly on automated outputs.● Remain curious as AI and accounting technology continue to evolve.● Support client transitions from QuickBooks Online to Restaurant365 when needed.Required Qualifications & Experience● Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent professional experience.● Minimum 7 - 10+ years of hands-on accounting or bookkeeping experience.● Candidates with 10+ years or significantly deeper relevant experience are strongly encouraged to apply.● CPA, ACCA, or equivalent professional accounting certification.● Demonstrated leadership or supervisory experience managing accounting or bookkeeping staff.● Specific experience:○ Directing the work of others.○ Managing deadlines.○ Reviewing accounting work.○ Delivering corrective feedback.○ Taking responsibility for team outcomes.● Strong understanding of:○ Profit & Loss Statements.○ Balance Sheets.○ Cash Flow Statements.○ Financial reporting.○ Accrual accounting.○ Account reconciliations.○ Month-end close.○ U.S. accounting principles and best practices.● Advanced, hands-on QuickBooks Online expertise.● Ability to work independently in QuickBooks Online without significant assistance.● Ability to explain the reasoning behind accounting e

• The ideal candidate combines strong accounting expertise, leadership maturity, ownership,curiosity, adaptability, problem-solving ability, and executive presence. • Lead and supervise Staff Accountants / pack members. • Own the quality and timeliness of assigned client financials. • Ensure work moves from assignment through completion without constant escalation. • Make sound accounting and operational judgment calls. • Identify problems, determine solutions, and ensure those solutions are implemented. • Support Relationship Managers with client-ready financial statements and insights. • Help improve accounting workflows, systems, and internal processes.