Food Experience Manager

2 Sep 2026 Food Experience Manager – Kenya at Wilderness Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Post a Job Company: Wilderness Location: Kenya State: Nairobi Job type: Full-Time Job category: Hotel / Hospitality / Restaurant Jobs in Kenya Resubmit your Resume Today. Click Here to Start

• Managing the Food Experience team to deliver on and exceed guests’ expectations in camp. The Food Experience manager acts as a support to teams and/or individuals in order to fulfil their potential within Wilderness whilst driving the company processes, systems and standards. • Create and implement an annual Food Strategy for the Kenyan Camps with the Group Food Experience Manager, including team structure, strategic goals and guest feedback enhancement. • Create Product improvement Plans for each camp to ensure that our offering is unique and up to date with trends and innovations in the industry. • Manage and guide the Food experience team ensuring that KRA’s are being followed and goals are achieved. • Monitor guest feedback and trends, actioning any training or changes necessary to correct them. • Ensure training content is kept up to date according to changes in policies, procedures and/or minimum standards. • Ensure every camp offers special dietary menus with clear vegetarian, vegan, gluten-free, dairy-free, nut-free and other key options. • Train culinary teams on substitutions, cross-contamination prevention and confidently handling special dietary needs. • Define and oversee structured food budgets per camp, monitor purchasing and stock and provide financial reviews to maintain quality and accountability. • Implement and track food waste reduction systems, train teams on minimizing waste and build a culture of sustainability. • Lead staff retention by offering career development, mentorship, regular feedback and employee recognition to reduce turnover. • Launch a company internship program by partnering with schools and institutes, providing structured, hands-on learning with clear goals and mentorship. • Justify and secure a dedicated training budget by demonstrating the long-term value of upskilling teams, improving guest satisfaction, reducing errors and increasing operational efficiency. • Continually drive the Wilderness values, brand purpose and environmental mandate • Identify potential in staff and work to mentor / develop them.