Business Banker

Job Purpose:• Provide a pro-active business banking sales and service management function that will retain andgrow a portfolio of SME customers by identifying and implementing value-added and specializedfinancial product solutions from a range of standard and/or customized offering.Key Result Areas:• The Business Banker will ensure adherence to the service standards and provide excellent customerservice.• Receive and verify customer documents for account opening, loan facilities, account amendmentsand any other customer instruction.• Acquire new business relationships and accounts while growing the portfolio balance sheet as per settargets• Manage credit and operational risk in account opening and loan processing• Manage the loan portfolio through active participation in branch Credit Committee meetings, monitor/manage pre-Non-Performing Loans (NPLs) and fully recover bank funds.• Develop and execute an operational plan to support the branch and the Bank’s overall businessstrategies while delivering targeted achievements on business and institutional client growth, fees/commission, and interest income.• Ensure the provision of adequate and efficient relationship management to business and institutionalclients, in terms of quick transaction turnaround and resolution of their queries/problems.• Provide timely professional direction/advice on all business and institutional client matters within theBranch/Bank.Financial Responsibility:Financials: Performance on the following variables.• Transaction Disbursement Volumes• New-to-Bank client acquisition• Lending growth within targeted segments• Liabilities growth within targeted segments• Non-Interest Income (Fees and Commissions)• Interest Income (on all business/institution-related lending disbursements): Yield and Margin• Portfolio qualityPerson Specification Education & Training:• A Bachelor’s Degree in Business Studies or a related field from a recognized universitySkills & Experience:• A minimum of two years’ sales experience in branch business banking.• Good knowledge of the Business Banking value proposition.• Knowledge of risk management and credit principles of banking.• Understanding of financial statements.• Strong numeracy skills.• Business and financial advisory skills.• Credit and Financial Analysis skills.• Strong communication skills

• • Develop and execute an operational plan to support the branch and the Bank’s overall businessstrategies while delivering targeted achievements on business and institutional client growth, fees/commission, and interest income. • • Good knowledge of the Business Banking value proposition. • • Knowledge of risk management and credit principles of banking.