People & Culture Administration and Training Officer

2 Jul 2026 People & Culture Administration and Training Officer at Radisson Hotel Group

• Establish and maintain positive employee relations by effectively addressing employee concerns, queries, and suggestions. • Coordinate and facilitate recruitment activities, including maintaining an up-to-date CV database for future hiring needs. • Conduct comprehensive New Hire Orientation and onboarding programmes to ensure new employees are successfully integrated into the hotel culture and standards. • Develop, coordinate, and deliver hotel-wide training programmes, including customer service, Responsible Business, compliance, and operational training. • Identify departmental training needs, develop annual training plans, and support Department Heads with coaching, on-the-job training (OJT), and employee development initiatives. • Maintain accurate and confidential employee records, including personnel files, leave records, training records, attendance registers, and other People & Culture databases. • Prepare and submit People & Culture reports, correspondence, and other official documentation accurately and within required deadlines. • Coordinate People & Culture activities across all departments to ensure effective communication and implementation of HR initiatives. • Promote employee engagement and welfare by organizing staff recognition programmes, social events, sports, wellness, and other employee activities. • Maintain and update internal communication channels, including notice boards and employee information. • Monitor compliance with hotel policies, training standards, and mandatory learning requirements through regular follow-up and workplace observations. • Develop and implement training strategies that support business objectives, improve customer service standards, and enhance employee performance. • Foster a culture of continuous learning by introducing innovative training methods and supporting competency development across all roles. • Arrange meetings, training sessions, and events by coordinating venues, equipment, refreshments, and required materials. • Manage office administration, including hotel mail, trace files, stationery supplies, and confidential correspondence.