13 May 2026 Client Relationship Manager at inq. Edge
• Client Retention: Ensure long-term client relationships and reduce churn (KPI: Client retention rate, number of renewals). • Customer Satisfaction: Address and resolve client issues and complaints promptly (KPI: Client satisfaction scores, issue resolution times). • Account Growth: Identify new business opportunities within existing accounts (KPI: Account expansion percentage, upsell revenue). • Reporting: Provide regular updates to line manager on account status and client feedback (KPI: Timeliness and accuracy of reports). Knowledge, Skills, Experience and Competency requirements: • Education: Bachelor’s degree in business, Sales, or related field. • Experience: 5+ years in client relations or account management, preferably in the digital services or ISP sector. • Skills: Excellent communication, negotiation, and problem-solving skills. Competencies: Client-focused, relationship builder, proactive approach, and attention to detail. Sharing is Caring! Click on the Icons Below and Share Method of Application Submit your CV and Application on Company Website : Click Here Closing Date : 20th May,
Posted
September 19th, 2026
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Company
inq. Edge
Location
Zambia
Deadline
October 19th, 2026
in 12 days