Workshop Lead

5 May 2026 Workshop Lead at Alistair Group

• Oversee daily workshop operations, optimizing workflow and managing resources, including manpower and equipment. • Supervise and motivate a team of mechanics and technicians, providing technical guidance and on-the-job training. • Interact with drivers and clients, addressing inquiries, providing repair updates, and resolving complaints. • Ensure all services and repairs meet company standards, safety regulations, and quality expectations. • Maintain compliance with company policies and all safety, environmental, and regulatory standards. • Provide regular performance reports to management on workshop metrics and achievements. • Coordinate breakdowns and road calls, ensuring timely and cost-effective repairs, and recommend measures to prevent recurrence. • Strong mechanical expertise in Sinotruk 371 and Foton Auman 430 AMT systems, engines, and diesel mechanics. • Proven leadership experience, capable of motivating and developing a team of technicians. • Excellent written and verbal communication skills for customer interactions, team coordination, and reporting. • Strong planning, scheduling, and multitasking abilities. • Ability to diagnose and resolve technical challenges efficiently. • Proficiency in workshop management software and standard office applications. • Previous supervisory or managerial experience in a truck repair or workshop environment is essential. • Opportunity to lead a skilled team in a dynamic environment.