Assistant Manager – Product Development

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Assistant Manager – Product Development Job Purpose Statement - Responsible for supporting the development, enhancement, approval and performance monitoring of insurance products to ensure the portfolio remains customer-led, commercially viable, compliant and aligned to business strategy. Duties and Responsibilities Product Development (60%) - Coordinate end-to-end product development and enhancement. - Conduct market, customer and competitor analysis. - Develop product concepts, business cases and implementation plans. - Coordinate pricing, policy wording, documentation and launch readiness. - Support testing, post-launch reviews, performance reporting and product governance. - Maintain product registers, approvals and regulatory documentation. Audit & Compliance (15%) - Coordinate regulatory filings and internal approvals. - Ensure compliance with IRA requirements, policies and governance standards. - Maintain audit-ready records and monitor regulatory changes. Customer Focus (15%) - Promote customer-centric product design and Treating Customers Fairly principles. - Gather customer and distributor feedback. - Collaborate across functions to improve products and service delivery. Learning & Growth (10%) - Complete required learning hours and development programmes.

Bachelor’s degree in Finance, Business Administration, Economics, or a related field; Master’s degree or professional certification (e.g., CFA, CPA) is an added advantage. Minimum of 5 years of progressive experience in product development, preferably in the banking or financial services sector. Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau). Excellent project management abilities and experience in Agile or Scrum methodologies. Demonstrated ability to work in a fast-paced, dynamic environment with a focus on innovation and customer-centric solutions. Strong communication and stakeholder management skills. Familiarity with Kenyan banking regulations and product development frameworks is highly desirable.