Sales Administration Intern

Key Responsibilities Front Office & Customer Service • Welcome and assist clients, visitors, and walk-in customers in a professional and friendly manner. • Manage the reception area to ensure a welcoming and organized environment. • Answer incoming phone calls, emails, and customer inquiries promptly and professionally. • Direct visitors and inquiries to the appropriate department or team member. Sales Administration • Prepare customer quotations accurately using Microsoft Excel. • Maintain and update customer records, sales databases, and price lists. • Support the sales team with administrative duties, including document preparation, filing, and follow-up on customer requests. • Assist in preparing sales reports and maintaining sales trackers. Digital Marketing & Social Media • Assist in planning, creating, and publishing content across the company's social media platforms. • Develop engaging captions, promotional posts, and simple visual content to support marketing campaigns. • Monitor social media engagement by responding to comments, messages, and customer inquiries. • Support initiatives aimed at increasing brand awareness and generating customer leads through digital channels.

• Diploma or Bachelor's degree (or currently pursuing) in Business Administration, Marketing, Sales, Communications, or a related field. • Proficiency in Microsoft Excel, including formulas, formatting, and basic data analysis. • Good knowledge of Microsoft Office applications. • Familiarity with social media platforms such as Facebook, Instagram, TikTok, LinkedIn, and X (Twitter). • Excellent verbal and written communication skills. • Strong interpersonal and customer service skills. • Well-organized, detail-oriented, and able to multitask effectively. • A fast learner with a positive attitude and willingness to take initiative. Preferred Qualifications • Previous internship or experience in customer service, administration, sales support, or digital marketing is an added advantage. • Basic graphic design skills using Canva or similar tools are desirable. • Experience managing business social media pages is a plus. • Knowledge in real estate or construction supply will be an added advantage.